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A well-established insurance company is looking to hire a Senior Data Engineer to join its growing data team. This is an opportunity to work on meaningful data challenges, helping to build and scale data platforms that support critical business insights and drive smarter decision-making across the organisation. The successful candidate will play a key role in designing robust data pipelines, optimising data workflows, and collaborating with analytics, engineering, and business teams to unlock the full value of the company's data assets.Key responsibilities:Design, build, and maintain scalable data pipelines for batch and real-time processingDevelop and optimise data models to support analytics, reporting, and machine learning initiativesWork closely with data scientists, analysts, and engineers to deliver reliable data solutionsEnsure data quality, integrity, and security across the platformContribute to the modernisation of the data infrastructure, supporting the transition to cloud-based environments About you:Strong skills in SQL, Python, and data engineering frameworks (e.g. Apache Spark, Kafka, Airflow)Experience designing and implementing data pipelines in cloud environments (AWS, GCP, or Azure)Solid understanding of data modelling, ETL/ELT processes, and best practices for data warehousingFamiliarity with data governance, privacy, and compliance standardsBonus: experience in the insurance or financial services sector

We've partnered with an AI focused startup to hire an AI Engineer to join as one of its early technical hires. This is an opportunity to work at the forefront of machine learning and large language models (LLMs), helping to transform the Financial Services industry through cutting-edge AI solutions.The successful candidate will collaborate with the product and engineering team to design, build, and deploy models that solve real-world problems - delivering meaningful impact and shaping the future of the platform.About the role:Develop, fine-tune, and deploy deep learning models and LLMs to power innovative featuresDesign and maintain scalable data pipelines for training, evaluation, and real-time inferencePrototype and implement retrieval-augmented generation (RAG) systems and embedding-based searchCollaborate with product and engineering stakeholders to identify and deliver AI-driven solutionsTake ownership of model deployment, monitoring, optimisation, and continuous improvement About you:Strong Python programming skills, with experience in frameworks such as PyTorch, TensorFlow, or JAXSolid understanding of modern machine learning techniques, particularly NLP, LLMs, and generative AIExperience deploying models in cloud environments (e.g. AWS, GCP)Bonus: experience with vector databases (Pinecone, Weaviate, Chroma) and RAG architectures This is a unique opportunity to join a well-funded AI startup at an early stage, contribute directly to the core technology, and play a key role in shaping the company's future.

Technical Product Manager (AWS) - 12 Months - SC ClearedRate: Up to £650 per dayIR35: InsideLocation: RemoteThe Role:A leading Central Government institution are seeking a highly credible, Technical Product Manager (AWS), to work as part of an Agile transformation delivery team. This is a 12-month contract position, remote and Inside IR35.The role will be focused on the implementation and management of a new cloud platform.Experience requirements:Technical AWS Cloud knowledgeSolid expertise in at least one key technical domain, such as build systems, DevOps, software engineering, or solution architectureSkilled at conveying intricate technical ideas clearly to both technical teams and non-technical audiencesProven ability to collect and analyse requirements, turning them into practical and effective product strategiesA strong advantage would be prior experience as a software developer who has moved into product management, project coordination, or stakeholder engagement rolesBe the connection point between multiple internal customers, Delivery Teams, Security Architecture etc.Demonstrate strong consultancy credentials / articulate / Gravitas If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Role: Data Analyst Location: Esher - Hybrid 4 days a week on site Salary: £60,000 to £75,000 + Benefits Working hours - 8:00am - 5:00pm A forward-thinking organisation based in Esher is embarking on a major cloud transformation journey and is seeking a Data Analyst / Engineer to support this exciting initiative. You will work closely with a third-party supplier to help implement modern data solutions, contributing to the build-out of cloud infrastructure and next-generation analytics capabilities.The Data Analyst / Engineer will gain hands-on experience supporting the development of an Azure Data Lake and get exposure to Azure Fabric, as well as AI and machine learning technologies being introduced into the environment. Furthermore, the Data Analyst / Engineer will need to have excellent communication skills to engage with stakeholders and the confidence to question stakeholders and present new ideas.Essential Skills - Data Analyst / Engineer:Azure Data LakeAzure FabricPower BIPythonETLSQLClear communication skillsDesirable Skills - Data Analyst / Engineer:Ability to manipulate data from APIDAXUnderstanding of the Data Lifecyle (Ingestion, Transformation and Consumption)Any related QualificationsIf you are interested in this great opportunity to join organisation who place employee satisfaction and development over profit, then please apply for this Data Analyst / Engineer with a copy of your latest CV and we will be in touch.Azure / Azure Data Lake / MS Fabric / Azure Fabric / Fabric / Python / SQL / SQL Server / Data Transformation/ / ETL / Problem Solving / Data Analyst / Data Developer / Power BI /

Splunk Security Architect - £800 per day - SC ClearedRate: £800 per dayLocation: Remote and ManchesterDuration: 9 Months (extendable)The role:A leading Central Government Institution are seeking a Splunk Security Architect (SIEM/SOC/Splunk) to advise and implement, or manage, implementation of tactical and strategic improvements to the SIEM and associated components.This is an initial 9-month contract, Inside IR35 and requires active SC Clearance.Skills & Experience requirements:SIEM Engineering and Architecture skills, specifically in Splunk SaaSA credible technology leader who can drive through technology and process change.Splunk SaaS experience and expertise as a lead architect and/or engineerExperience of defining improvements within Cyber departments, particularly, SIEM improvements within Cyber Security Operations Centre (CSOC) functions that result in an increase in SIEM Maturity Levels.Experience of the lifecycle of SIEM delivery, including convergence from other SIEMs.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Data Modeller - 6 months - Contract - RemoteRate: £650 per dayDuration: 6 monthsIR35: InsideThe role:A leading Government institution is seeking a Senior Data Modeller, as part of a wider Data Programme.This 6-month contract (Inside IR35) requires a highly experienced professional to help design and implement robust data models for an enterprise data warehouse.Essential Skills:Proven experience designing physical models in enterprise data warehouse environments.Proficient with data modelling tools and SQL.Deep understanding of Kimball methodology.Hands-on experience with Talend Data Studio and Tableau.Strong analytical and problem-solving skills.Agile delivery experience.Key Responsibilities:Engage with stakeholders to capture business requirements and translate them into clear technical specifications.Design and build dimensional data models aligned with Kimball methodology, ensuring scalability and performance.Analyse existing data to identify gaps, inconsistencies, and quality issues.Create and maintain comprehensive data documentation, including mappings, dictionaries, and lineage.Collaborate with architects, developers, and testers to implement data warehouse solutions following best practices.Support data integration, migration, and user acceptance testing throughout the delivery lifecycle.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job Title: Data AnalystSalary: up to £52,809 + Benefits + London weighting (£60,979)Location: 1 day a week onsite in Canary WharfContract Type: 12 months FTC + extension or switch into permanentStart Date: ASAPWorking hours: Monday - Friday - 9am - 5pmOverview - Data AnalystA large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices.The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering.Key Responsibilities - Data Analyst:Act as lead BI partner for designated teams, developing strong relationships and understanding business needsDeliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS OfficeManage and maintain internal databases, ensuring data quality and accessibilityProvide expert advice on data analysis, reporting and statistical methodsSupport statutory data returns, FOI responses and external reporting obligationsDrive improvements in data collection, management and business intelligence processesContribute to internal publications, performance reports and organisational KPIsEssential Skills - Data Analyst:Strong expertise with ExcelPower BISQLMS Office - Outlook, Word, PowerPointHas confidence when communicating with senior stakeholdersExcellent written and verbal communication skillsDesirable Skills - Data Analyst:Any relevant qualificationsDegree relevant to data analysisNHSIf you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst

Senior Business Analyst - eDV Cleared - Outside IR35A leading Consultancy client of ours are seeking a Senior Technical Business Analyst, with active enhanced DV clearance, to undertake an initial 12-month contract engagement.In this role you will help shape and implement data standards and governance across the organisation, working with teams across architecture, product, and information management to align policy with data strategy.This role is outside IR35, with occasional London on-site working requirements.Experience requirements & Responsibilities:Develop and support data standards (labelling, lineage, discovery).Ensure policies are embedded across data architecture and platforms.Collaborate to drive interoperability and consistent governance.Experience with data standards, modelling, and interoperability.Ability to explain complex ideas to non-technical audiences.Strong stakeholder engagement and self-management skills.Familiarity with cloud platforms (AWS preferred) and public sector data practices.Experience with metadata tools, ontologies, data platforms (e.g. lakes, meshes).Use of tools like Visio, Sparx, or frameworks like TOGAF.Knowledge of technical specs, data catalogues, and standards assurance. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Support Specialist Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours: 8:30am to 5:00pm or 9 - 5:30 Salary: £40k - £46k We are working with a Managed Service Provider who are looking for an IT Support Specialist to support their clients with a mixture of BAU and project work. The successful IT Support Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the IT Support Specialist will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across the UK.Essential skills - IT Support Specialist: Active Directory / Entra IDOffice 365NetworkingIntuneMacOSClear communication skills Desirable skills - IT Support Specialist: Storage CablingMimecast AVRingCentral If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

Job title: IT Support Analyst Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours: 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support their other clients across the UK.Essential skills - IT Support Analyst: Active Directory / Entra IDOffice 365NetworkingClear communication skills Desirable skills - IT Support Analyst:IntuneStorage CablingMimecast AVMac If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

Lead Security Architect - £800 per day - SC ClearedRate: £800 per dayLocation: Remote and ManchesterDuration: 9 Months (extendable)The role:A leading Central Government Institution are seeking a Lead Security Architect (SIEM/SOC/Splunk) to advise and implement, or manage, implementation of tactical and strategic improvements to the SIEM and associated components.This is an initial 9-month contract, Inside IR35 and requires active SC Clearance.Skills & Experience requirements:SIEM Engineering and Architecture skills, specifically in Splunk SaaSA credible technology leader who can drive through technology and process change.Splunk SaaS experience and expertise as a lead architect and/or engineerExperience of defining improvements within Cyber departments, particularly, SIEM improvements within Cyber Security Operations Centre (CSOC) functions that result in an increase in SIEM Maturity Levels.Experience of the lifecycle of SIEM delivery, including convergence from other SIEMs.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Customer Service Advisor Salary: up to £25,000 + Benefits Location: Worcester - onsite Contract: Permanent Working hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experiencePrior experience within the energy sectorGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it grows Customer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support

A well-established insurance company is looking to hire a Senior Data Engineer to join its growing data team. This is an opportunity to work on meaningful data challenges, helping to build and scale data platforms that support critical business insights and drive smarter decision-making across the organisation. The successful candidate will play a key role in designing robust data pipelines, optimising data workflows, and collaborating with analytics, engineering, and business teams to unlock the full value of the company's data assets.Key responsibilities:Design, build, and maintain scalable data pipelines for batch and real-time processingDevelop and optimise data models to support analytics, reporting, and machine learning initiativesWork closely with data scientists, analysts, and engineers to deliver reliable data solutionsEnsure data quality, integrity, and security across the platformContribute to the modernisation of the data infrastructure, supporting the transition to cloud-based environments About you:Strong skills in SQL, Python, and data engineering frameworks (e.g. Apache Spark, Kafka, Airflow)Experience designing and implementing data pipelines in cloud environments (AWS, GCP, or Azure)Solid understanding of data modelling, ETL/ELT processes, and best practices for data warehousingFamiliarity with data governance, privacy, and compliance standardsBonus: experience in the insurance or financial services sector

We've partnered with an AI focused startup to hire an AI Engineer to join as one of its early technical hires. This is an opportunity to work at the forefront of machine learning and large language models (LLMs), helping to transform the Financial Services industry through cutting-edge AI solutions.The successful candidate will collaborate with the product and engineering team to design, build, and deploy models that solve real-world problems - delivering meaningful impact and shaping the future of the platform.About the role:Develop, fine-tune, and deploy deep learning models and LLMs to power innovative featuresDesign and maintain scalable data pipelines for training, evaluation, and real-time inferencePrototype and implement retrieval-augmented generation (RAG) systems and embedding-based searchCollaborate with product and engineering stakeholders to identify and deliver AI-driven solutionsTake ownership of model deployment, monitoring, optimisation, and continuous improvement About you:Strong Python programming skills, with experience in frameworks such as PyTorch, TensorFlow, or JAXSolid understanding of modern machine learning techniques, particularly NLP, LLMs, and generative AIExperience deploying models in cloud environments (e.g. AWS, GCP)Bonus: experience with vector databases (Pinecone, Weaviate, Chroma) and RAG architectures This is a unique opportunity to join a well-funded AI startup at an early stage, contribute directly to the core technology, and play a key role in shaping the company's future.

Technical Product Manager (AWS) - 12 Months - SC ClearedRate: Up to £650 per dayIR35: InsideLocation: RemoteThe Role:A leading Central Government institution are seeking a highly credible, Technical Product Manager (AWS), to work as part of an Agile transformation delivery team. This is a 12-month contract position, remote and Inside IR35.The role will be focused on the implementation and management of a new cloud platform.Experience requirements:Technical AWS Cloud knowledgeSolid expertise in at least one key technical domain, such as build systems, DevOps, software engineering, or solution architectureSkilled at conveying intricate technical ideas clearly to both technical teams and non-technical audiencesProven ability to collect and analyse requirements, turning them into practical and effective product strategiesA strong advantage would be prior experience as a software developer who has moved into product management, project coordination, or stakeholder engagement rolesBe the connection point between multiple internal customers, Delivery Teams, Security Architecture etc.Demonstrate strong consultancy credentials / articulate / Gravitas If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Role: Data Analyst Location: Esher - Hybrid 4 days a week on site Salary: £60,000 to £75,000 + Benefits Working hours - 8:00am - 5:00pm A forward-thinking organisation based in Esher is embarking on a major cloud transformation journey and is seeking a Data Analyst / Engineer to support this exciting initiative. You will work closely with a third-party supplier to help implement modern data solutions, contributing to the build-out of cloud infrastructure and next-generation analytics capabilities.The Data Analyst / Engineer will gain hands-on experience supporting the development of an Azure Data Lake and get exposure to Azure Fabric, as well as AI and machine learning technologies being introduced into the environment. Furthermore, the Data Analyst / Engineer will need to have excellent communication skills to engage with stakeholders and the confidence to question stakeholders and present new ideas.Essential Skills - Data Analyst / Engineer:Azure Data LakeAzure FabricPower BIPythonETLSQLClear communication skillsDesirable Skills - Data Analyst / Engineer:Ability to manipulate data from APIDAXUnderstanding of the Data Lifecyle (Ingestion, Transformation and Consumption)Any related QualificationsIf you are interested in this great opportunity to join organisation who place employee satisfaction and development over profit, then please apply for this Data Analyst / Engineer with a copy of your latest CV and we will be in touch.Azure / Azure Data Lake / MS Fabric / Azure Fabric / Fabric / Python / SQL / SQL Server / Data Transformation/ / ETL / Problem Solving / Data Analyst / Data Developer / Power BI /

Splunk Security Architect - £800 per day - SC ClearedRate: £800 per dayLocation: Remote and ManchesterDuration: 9 Months (extendable)The role:A leading Central Government Institution are seeking a Splunk Security Architect (SIEM/SOC/Splunk) to advise and implement, or manage, implementation of tactical and strategic improvements to the SIEM and associated components.This is an initial 9-month contract, Inside IR35 and requires active SC Clearance.Skills & Experience requirements:SIEM Engineering and Architecture skills, specifically in Splunk SaaSA credible technology leader who can drive through technology and process change.Splunk SaaS experience and expertise as a lead architect and/or engineerExperience of defining improvements within Cyber departments, particularly, SIEM improvements within Cyber Security Operations Centre (CSOC) functions that result in an increase in SIEM Maturity Levels.Experience of the lifecycle of SIEM delivery, including convergence from other SIEMs.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Data Modeller - 6 months - Contract - RemoteRate: £650 per dayDuration: 6 monthsIR35: InsideThe role:A leading Government institution is seeking a Senior Data Modeller, as part of a wider Data Programme.This 6-month contract (Inside IR35) requires a highly experienced professional to help design and implement robust data models for an enterprise data warehouse.Essential Skills:Proven experience designing physical models in enterprise data warehouse environments.Proficient with data modelling tools and SQL.Deep understanding of Kimball methodology.Hands-on experience with Talend Data Studio and Tableau.Strong analytical and problem-solving skills.Agile delivery experience.Key Responsibilities:Engage with stakeholders to capture business requirements and translate them into clear technical specifications.Design and build dimensional data models aligned with Kimball methodology, ensuring scalability and performance.Analyse existing data to identify gaps, inconsistencies, and quality issues.Create and maintain comprehensive data documentation, including mappings, dictionaries, and lineage.Collaborate with architects, developers, and testers to implement data warehouse solutions following best practices.Support data integration, migration, and user acceptance testing throughout the delivery lifecycle.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job Title: Data AnalystSalary: up to £52,809 + Benefits + London weighting (£60,979)Location: 1 day a week onsite in Canary WharfContract Type: 12 months FTC + extension or switch into permanentStart Date: ASAPWorking hours: Monday - Friday - 9am - 5pmOverview - Data AnalystA large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices.The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering.Key Responsibilities - Data Analyst:Act as lead BI partner for designated teams, developing strong relationships and understanding business needsDeliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS OfficeManage and maintain internal databases, ensuring data quality and accessibilityProvide expert advice on data analysis, reporting and statistical methodsSupport statutory data returns, FOI responses and external reporting obligationsDrive improvements in data collection, management and business intelligence processesContribute to internal publications, performance reports and organisational KPIsEssential Skills - Data Analyst:Strong expertise with ExcelPower BISQLMS Office - Outlook, Word, PowerPointHas confidence when communicating with senior stakeholdersExcellent written and verbal communication skillsDesirable Skills - Data Analyst:Any relevant qualificationsDegree relevant to data analysisNHSIf you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst

Senior Business Analyst - eDV Cleared - Outside IR35A leading Consultancy client of ours are seeking a Senior Technical Business Analyst, with active enhanced DV clearance, to undertake an initial 12-month contract engagement.In this role you will help shape and implement data standards and governance across the organisation, working with teams across architecture, product, and information management to align policy with data strategy.This role is outside IR35, with occasional London on-site working requirements.Experience requirements & Responsibilities:Develop and support data standards (labelling, lineage, discovery).Ensure policies are embedded across data architecture and platforms.Collaborate to drive interoperability and consistent governance.Experience with data standards, modelling, and interoperability.Ability to explain complex ideas to non-technical audiences.Strong stakeholder engagement and self-management skills.Familiarity with cloud platforms (AWS preferred) and public sector data practices.Experience with metadata tools, ontologies, data platforms (e.g. lakes, meshes).Use of tools like Visio, Sparx, or frameworks like TOGAF.Knowledge of technical specs, data catalogues, and standards assurance. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Support Specialist Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours: 8:30am to 5:00pm or 9 - 5:30 Salary: £40k - £46k We are working with a Managed Service Provider who are looking for an IT Support Specialist to support their clients with a mixture of BAU and project work. The successful IT Support Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the IT Support Specialist will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across the UK.Essential skills - IT Support Specialist: Active Directory / Entra IDOffice 365NetworkingIntuneMacOSClear communication skills Desirable skills - IT Support Specialist: Storage CablingMimecast AVRingCentral If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

Job title: IT Support Analyst Location: Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours: 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support their other clients across the UK.Essential skills - IT Support Analyst: Active Directory / Entra IDOffice 365NetworkingClear communication skills Desirable skills - IT Support Analyst:IntuneStorage CablingMimecast AVMac If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

Lead Security Architect - £800 per day - SC ClearedRate: £800 per dayLocation: Remote and ManchesterDuration: 9 Months (extendable)The role:A leading Central Government Institution are seeking a Lead Security Architect (SIEM/SOC/Splunk) to advise and implement, or manage, implementation of tactical and strategic improvements to the SIEM and associated components.This is an initial 9-month contract, Inside IR35 and requires active SC Clearance.Skills & Experience requirements:SIEM Engineering and Architecture skills, specifically in Splunk SaaSA credible technology leader who can drive through technology and process change.Splunk SaaS experience and expertise as a lead architect and/or engineerExperience of defining improvements within Cyber departments, particularly, SIEM improvements within Cyber Security Operations Centre (CSOC) functions that result in an increase in SIEM Maturity Levels.Experience of the lifecycle of SIEM delivery, including convergence from other SIEMs.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Customer Service Advisor Salary: up to £25,000 + Benefits Location: Worcester - onsite Contract: Permanent Working hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experiencePrior experience within the energy sectorGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it grows Customer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support