Specialisms

Recruitment Consultant - Maidenhead - OTE £35,000 - £45,000 Due to continued success, Involved Solutions are growing the team and as such have a number of vacancies ranging from Recruitment Consultants all the way through to Billing Managers, to join the team in Maidenhead.Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of public sector, FTSE 100 corporations and Blue-Chip firms to small and medium size enterprises.It is a very exciting time to being joining as Involved Solutions looks to double its size over the next 6 months.Whether you have Recruitment experience or not, we are keen to hear from you.The Profile of a Recruitment Consultant:Confident and out-going personalityResilient - can show strong examples of resilience inside/outside the workplaceCommitted to a career in recruitmentBuild strong relationships with candidates and clientsWants to work in a target driven, sales environmentMoney motivated - has genuine drive and money motivationMaster the art of selling and negotiating business termsCollaborate with your team and grow together by identifying areas for learning and developmentThrive under pressureWhy you should apply for the role of Recruitment Consultant:Basic salary and commission with first year OTE £35,000 - £45,000, with £60,000 - £65,000 a realistic target for year 2Excellent commission structure which includes - uncapped commission and no threshold!!Tailored Bespoke Training Program - each Recruitment Consultant has an individual training programExcellent Career ProgressionWe are an agile business and invest in the latest technology and resources, empowering you to become the next top biller in the industry and maximising your successStructured promotion criteria based on hitting performance-based targetsIncentives ranging from 5* holidays, company cars, spa days and lunches at some of London's finest restaurantsUp to 5 holidays a year with exciting destinations such as Las Vegas, Dubai, Bali, Marbella, Ibiza!If you're an experienced Recruitment Consultant and eager to join us to take advantage of the benefits listed above, don't wait! Apply now for immediate consideration. We're actively interviewing with availability to start immediately.Let's start your real journey now!!!! Recruiter, Recruitment Consultant

Trainee Recruitment Consultant - Maidenhead - OTE £25,000 - £35,000 Due to continued success, Involved Solutions are growing the team and as such have a number of vacancies ranging from Trainee Recruitment Consultants all the way through to Billing Managers, to join the team in Maidenhead.Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of public sector, FTSE 100 corporations and Blue-Chip firms to small and medium size enterprises.It is a very exciting time to being joining as Involved Solutions looks to double its size over the next 6 months.The Profile of a Trainee Recruitment Consultant:Confident and out-going personalityResilient - can show strong examples of resilience inside/outside the workplaceCommitted to a career in recruitmentBuild strong relationships with candidates and clientsWants to work in a target driven, sales environmentMoney motivated - has genuine drive and money motivationMaster the art of selling and negotiating business termsCollaborate with your team and grow together by identifying areas for learning and developmentThrive under pressureWhy you should apply for the role of Trainee Recruitment Consultant:Basic salary and commission with first year OTE £25,000 - £35,000, with £40,000 - £50,000 a realistic target for year 2Excellent commission structure which includes - uncapped commission and no threshold!!Tailored Bespoke Training Program - each Recruitment Consultant has an individual training programExcellent Career ProgressionWe are an agile business and invest in the latest technology and resources, empowering you to become the next top biller in the industry and maximising your successStructured promotion criteria based on hitting performance-based targetsIncentives ranging from 5* holidays, company cars, spa days and lunches at some of London's finest restaurantsUp to 5 holidays a year with exciting destinations such as Las Vegas, Dubai, Bali, Marbella, Ibiza!If you are looking to kick start your Recruitment career and eager to join us to take advantage of the benefits listed above, don't wait! Apply now for immediate consideration. We're actively interviewing with availability to start immediately.Let's start your real journey now!!!! Recruiter, Recruitment Consultant, Trainee Recruitment Consultant

Our client, a fast-growing tech company, is hiring a Head of People & Talent to lead their people strategy, drive talent acquisition, and foster a thriving company culture. This role is ideal for an HR leader who is passionate about building high-performing teams and creating an exceptional workplace environment.About the Role: The Head of People & Talent will be responsible for developing and executing talent acquisition strategies, optimizing HR operations, and strengthening the company's organizational culture in alignment with its growth ambitions. This role oversees all aspects of recruitment, employer branding, employee engagement, and compliance with UAE labour laws. As a key member of the leadership team, the successful candidate will play a pivotal role in ensuring the company has the right people, processes, and culture in place.Key Responsibilities:Design and implement HR strategies aligned with the company's mission and growth trajectory.Foster an inclusive, engaging, and high-performance workplace culture.Develop and execute employee engagement, retention, and recognition initiatives.Support leadership with talent development, career growth, and succession planning.Lead full-cycle recruitment efforts to attract top tech talent.Develop proactive talent pipelines and sourcing strategies for critical roles.Optimize hiring processes using data-driven recruitment methodologies.Strengthen the employer brand to attract top talent in the UAE and beyond.Ensure HR policies comply with UAE labour laws and industry best practices.Oversee onboarding, performance management, and professional development programs.Manage HR systems, payroll coordination, and employee benefits administration. About you:Minimum 6 years of experience in an HR leadership role, with a strong focus on talent acquisition in tech startups or high-growth companies.Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or HR certification is a plus.Strong understanding of recruitment strategies, HR best practices, and UAE labour laws.Excellent communication, leadership, and stakeholder management skills.Data-driven approach to hiring and people management.Passion for building and scaling high-performance teams in a fast-paced environment.

We are partnered with a leading financial services company looking to expand and build out their AI functionality. There are currently numerous roles they look to fill.About the Role: As a Data Scientist you will develop and apply statistical models, machine learning algorithms, and data-driven strategies to optimise key business functions. You will work on predictive modelling for credit risk, fraud detection systems, investment analytics, and customer segmentation. Your work will directly influence business decisions and improve financial outcomes through data-driven insights.Key Responsibilities:Develop and implement machine learning models and statistical analyses for risk assessment, fraud detection, and customer behaviour analysis.Design and maintain scalable data pipelines to process and analyse large-scale financial datasets.Collaborate with cross-functional teams to translate complex data into actionable insights for strategic decision-making.Enhance predictive models for market trend analysis, investment optimization, and financial forecasting.Ensure models adhere to regulatory requirements and industry best practices.Research and apply advanced analytics techniques to drive innovation in financial services. About you:Proven experience as a Data Scientist in financial services or a related industry.Strong proficiency in Python, R, SQL, and data visualization tools.Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.Expertise in statistical modeling, time-series analysis, and predictive analytics.Familiarity with cloud platforms (AWS, GCP, or Azure) and big data technologies.

We are partnered with a leading financial services company looking to expand and enhance their AI functionality.About the Role: As an ML Engineer, you will be responsible for designing and implementing machine learning models that address key industry challenges. You will work on developing predictive models for credit risk assessment, fraud detection systems, and algorithmic trading strategies. Additionally, you will build scalable ML pipelines, enhance real-time decision-making models, and optimize data-driven processes to improve financial outcomes. Collaboration with data scientists, software engineers, and financial analysts will be key to deploying robust AI solutions.Key Responsibilities:Develop and deploy machine learning models for credit scoring, fraud detection, and algorithmic trading.Build and maintain scalable data pipelines to process financial datasets, ensuring real-time analytics and model retraining.Enhance existing predictive models for market risk assessment and customer segmentation.Implement automated monitoring and retraining frameworks to ensure model accuracy and compliance with financial regulations.Collaborate with engineering teams to integrate ML models into production systems with a focus on security and scalability.Research and apply state-of-the-art ML techniques to improve financial forecasting and decision-making. About you:Proven experience as a Machine Learning Engineer or similar role.Strong proficiency in Python, TensorFlow, PyTorch, or other ML frameworks.Experience with cloud platforms (AWS, GCP, or Azure) for ML deployment.Knowledge of financial modeling, risk assessment, or fraud detection is a plus.

Job title: IT Support Engineer Location: Knightsbridge 5 days a week Start date: ASAP Working hours: 8:00am to 5:00pm Salary: £35,000 - £38,000A client of ours are looking for an IT Support Engineer to support their offices with a mixture of BAU and project work. The successful IT Support Engineer will be joining an extremely supportive organisation who continuously progress their employees and fund for certifications.They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The IT Support Engineer will have the chance to support a variety of environments and users meaning they will work with various technologies.Essential skills - IT Support Engineer: Networking knowledge - Access Ports, VLANS, TCP/IP, Patch managementEntra ID - User administration and group policiesOffice 365 emails - Creating mailboxes, managing email flow, distribution lists and security groupsIntune - Managed laptops and iOS devicesAzure - AdministrationWindows Server 2016, 2019, 2022Desirable skills - IT Support Engineer: BarracudaMicrosoft certificationsNetworking experience If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

DevOps Engineer - Cheltenham - DV Cleared - ContractRate: £600 - £625 per dayDuration: 12 months (extendable)Location: CheltenhamIR35: InsideThe role:A Secure Government client is seeking a DevOps Engineer, to contribute to a transformative IT infrastructure program of national importance, to design and build enterprise-scale Cloud infrastructure solutions, for a high-profile government client.This is an initial 12-month contract opportunity, requiring active DV clearance.Skills & Experience Requirements:Proficiency in Java, Python, Bash, PowerShell, and Terraform.Experience with Ansible, Puppet, and Foreman.Familiarity with AWS or Azure Cloud environments.Expertise in Red Hat Linux and Windows Server.Knowledge of Docker and Kubernetes.Experience with VMware, OpenShift, and Hyper-V.Strong understanding of DNS, DHCP, TCP/IP, routing, switching, and HTTP protocols.Key Responsibilities:Integration & Delivery: Collaborate in effectively incorporating development outputs into release modules and oversee their progression into operational environments.Release Management: Lead the process of transitioning services from development to production, ensuring compliance with security standards and accreditation requirements.Technical Leadership: Offer expert guidance on system architecture, development tools, technologies, and industry best practices.Infrastructure Development: Design and implement practical solutions to address challenges in Cloud and IT infrastructure.Incident Management: Diagnose, troubleshoot, and resolve infrastructure issues to ensure continued operational performance.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Debt Recovery AgentSalary: up to £32,000 + BenefitsLocation: remote start but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Debt Recovery Agent is required by an energy supplier which has extensive growth plans. The Debt Recovery Agent will take ownership of key financial and debt recovery processes and also supporting financial administration.The role of Debt Recovery Agent requires a detail-oriented, proactive professional with a strong understanding of financial reconciliation, invoicing, and debt collection, as well as excellent communication and organisational skills.Debt Recovery Agent - Responsibilities:Bank Reconciliation: Reconcile bank accounts using Xero, ensuring accuracy and timely reporting.Invoice Management: Oversee the full invoice lifecycle, including issuing, monitoring, and resolving any discrepancies.Query Resolution: Handle finance-related queries from both internal teams and external stakeholders efficiently.Payment Scheduling: Ensure accurate and timely scheduling of payments within the banking systems.Debt Collection: Conduct customer outreach via phone to recover overdue payments and reduce outstanding balances.Direct Debit Management: Oversee Direct Debit review processes, ensuring accurate tracking and processing.Failed Payments & Cancellations: Monitor and manage cancelled Direct Debits and failed payments to minimise bad debt.Dunning Process Oversight: Implement and manage the dunning process, ensuring adherence to company policies while maintaining positive customer relationships.CCJ Administration: Administer and manage County Court Judgment (CCJ) cases, including initiation, follow-ups, and resolution.Debt Recovery Agent - Essential Requirements:Proven experience in finance and/or debt recoveryStrong proficiency in financial softwareExcellent communication skills (written and verbal) to effectively manage customer and stakeholder queries.Highly organised with the ability to handle multiple priorities while maintaining accuracy.Debt Recovery Agent - Desirable Skills:Energy or commodities sectorExperience with Xero is highly desirableKnowledge of CCJ processes and debt recovery regulationsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Debt Recovery Agent role, please apply in the initial instance. Debt Recovery Agent, Debt and Financial Controller, Collections Agent, Credit Controller, Financial Agent, Debt Agent, Debt Recovery Controller

Scaled Agile Project Manager - £650 per day - ContractDuration: 6 monthsRate: £650 per dayLocation: RemoteIR35: InsideA leading Government institution are seeking a Scaled Agile Project Manager, to undertake an initial 6-month contract role.Key Responsibilities and AccountabilitiesDrive adoption of industry best practice agile delivery, designing and implementing the programme agile delivery structure.Facilitate coordination across all programme Agile teams, ensuring dependencies are identified and managed.Take responsibility of the Programme Backlog, leading it through the Business Design Authority prioritisation.Act as a bridge between stakeholders, Programme Leadership, and Agile teams.Monitor programme progress, resolving challenges, and escalating risks as needed.Ensure milestones, timelines, and deliverables align with organisational priorities.Foster collaboration, accountability, and value-driven outcomesQualifications:Ideally SAFe / Agile PM certifiedExperience of The Government Functional Project Delivery Standard an advantageManagement and delivery of transformation and data integration If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Service Desk Analyst Location: Onsite - Norwich Contract Duration: until 31st May + Ext Day rate: up to £105/day inside IR35 Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.Essential skills - IT Service Desk Analyst:Past experience in ITMS OfficeStrong communication skillsAble to work in a pressurised environmentDesirable skills - IT Service Desk Analyst:ITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

Our client, an innovative government council, is seeking a UAE National for the role of Head of Infrastructure. This is a key leadership position responsible for driving the council's IT infrastructure strategy, ensuring scalability, security, and efficiency in supporting essential public services.The Role:Develop and implement a strategic IT infrastructure roadmap to support digital transformation initiatives.Oversee networks, cloud platforms, data centres, and security infrastructure to ensure operational excellence.Lead and mentor a high-performing infrastructure team, fostering innovation and best practices.Manage vendor relationships, ensuring quality service delivery and cost efficiency.Ensure compliance with government regulations and drive cybersecurity best practices. About You:UAE National (with family book) with a strong background in IT infrastructure management.10+ years of experience in designing, implementing, and optimizing enterprise IT environments.Expertise in cloud platforms (AWS, Azure, Google Cloud), network security, and data centre management.Proven leadership skills with experience in building and managing teams.Strong understanding of government IT regulations and compliance. This is an exciting opportunity to lead critical infrastructure initiatives within a forward-thinking government entity, driving innovation and digital transformation.

Our client is undergoing a major cloud transformation and is looking for an experienced SRE to drive the evolution of their infrastructure. This role will focus on managing both on-premises and cloud database environments, ensuring scalability, security, and automation across platforms.The Role:Engineer and integrate cloud database solutions and services.Design and execute proof-of-concepts (POCs) for new cloud database technologies.Collaborate with development teams to support cloud initiatives with expert guidance.Drive automation strategies to optimize infrastructure performance.Innovate and implement solutions that enhance scalability, security, and efficiency. About You:Proven experience in cloud database engineering and automation.Strong expertise with Azure SQL and cloud solutions in Azure/AWS.Hands-on experience with containerization technologies (Docker/Kubernetes).Familiarity with machine learning, AI, Power BI, or Azure Power Platform is a plus.

Recruitment Consultant - Maidenhead - OTE £35,000 - £45,000 Due to continued success, Involved Solutions are growing the team and as such have a number of vacancies ranging from Recruitment Consultants all the way through to Billing Managers, to join the team in Maidenhead.Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of public sector, FTSE 100 corporations and Blue-Chip firms to small and medium size enterprises.It is a very exciting time to being joining as Involved Solutions looks to double its size over the next 6 months.Whether you have Recruitment experience or not, we are keen to hear from you.The Profile of a Recruitment Consultant:Confident and out-going personalityResilient - can show strong examples of resilience inside/outside the workplaceCommitted to a career in recruitmentBuild strong relationships with candidates and clientsWants to work in a target driven, sales environmentMoney motivated - has genuine drive and money motivationMaster the art of selling and negotiating business termsCollaborate with your team and grow together by identifying areas for learning and developmentThrive under pressureWhy you should apply for the role of Recruitment Consultant:Basic salary and commission with first year OTE £35,000 - £45,000, with £60,000 - £65,000 a realistic target for year 2Excellent commission structure which includes - uncapped commission and no threshold!!Tailored Bespoke Training Program - each Recruitment Consultant has an individual training programExcellent Career ProgressionWe are an agile business and invest in the latest technology and resources, empowering you to become the next top biller in the industry and maximising your successStructured promotion criteria based on hitting performance-based targetsIncentives ranging from 5* holidays, company cars, spa days and lunches at some of London's finest restaurantsUp to 5 holidays a year with exciting destinations such as Las Vegas, Dubai, Bali, Marbella, Ibiza!If you're an experienced Recruitment Consultant and eager to join us to take advantage of the benefits listed above, don't wait! Apply now for immediate consideration. We're actively interviewing with availability to start immediately.Let's start your real journey now!!!! Recruiter, Recruitment Consultant

Trainee Recruitment Consultant - Maidenhead - OTE £25,000 - £35,000 Due to continued success, Involved Solutions are growing the team and as such have a number of vacancies ranging from Trainee Recruitment Consultants all the way through to Billing Managers, to join the team in Maidenhead.Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of public sector, FTSE 100 corporations and Blue-Chip firms to small and medium size enterprises.It is a very exciting time to being joining as Involved Solutions looks to double its size over the next 6 months.The Profile of a Trainee Recruitment Consultant:Confident and out-going personalityResilient - can show strong examples of resilience inside/outside the workplaceCommitted to a career in recruitmentBuild strong relationships with candidates and clientsWants to work in a target driven, sales environmentMoney motivated - has genuine drive and money motivationMaster the art of selling and negotiating business termsCollaborate with your team and grow together by identifying areas for learning and developmentThrive under pressureWhy you should apply for the role of Trainee Recruitment Consultant:Basic salary and commission with first year OTE £25,000 - £35,000, with £40,000 - £50,000 a realistic target for year 2Excellent commission structure which includes - uncapped commission and no threshold!!Tailored Bespoke Training Program - each Recruitment Consultant has an individual training programExcellent Career ProgressionWe are an agile business and invest in the latest technology and resources, empowering you to become the next top biller in the industry and maximising your successStructured promotion criteria based on hitting performance-based targetsIncentives ranging from 5* holidays, company cars, spa days and lunches at some of London's finest restaurantsUp to 5 holidays a year with exciting destinations such as Las Vegas, Dubai, Bali, Marbella, Ibiza!If you are looking to kick start your Recruitment career and eager to join us to take advantage of the benefits listed above, don't wait! Apply now for immediate consideration. We're actively interviewing with availability to start immediately.Let's start your real journey now!!!! Recruiter, Recruitment Consultant, Trainee Recruitment Consultant

Our client, a fast-growing tech company, is hiring a Head of People & Talent to lead their people strategy, drive talent acquisition, and foster a thriving company culture. This role is ideal for an HR leader who is passionate about building high-performing teams and creating an exceptional workplace environment.About the Role: The Head of People & Talent will be responsible for developing and executing talent acquisition strategies, optimizing HR operations, and strengthening the company's organizational culture in alignment with its growth ambitions. This role oversees all aspects of recruitment, employer branding, employee engagement, and compliance with UAE labour laws. As a key member of the leadership team, the successful candidate will play a pivotal role in ensuring the company has the right people, processes, and culture in place.Key Responsibilities:Design and implement HR strategies aligned with the company's mission and growth trajectory.Foster an inclusive, engaging, and high-performance workplace culture.Develop and execute employee engagement, retention, and recognition initiatives.Support leadership with talent development, career growth, and succession planning.Lead full-cycle recruitment efforts to attract top tech talent.Develop proactive talent pipelines and sourcing strategies for critical roles.Optimize hiring processes using data-driven recruitment methodologies.Strengthen the employer brand to attract top talent in the UAE and beyond.Ensure HR policies comply with UAE labour laws and industry best practices.Oversee onboarding, performance management, and professional development programs.Manage HR systems, payroll coordination, and employee benefits administration. About you:Minimum 6 years of experience in an HR leadership role, with a strong focus on talent acquisition in tech startups or high-growth companies.Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or HR certification is a plus.Strong understanding of recruitment strategies, HR best practices, and UAE labour laws.Excellent communication, leadership, and stakeholder management skills.Data-driven approach to hiring and people management.Passion for building and scaling high-performance teams in a fast-paced environment.

We are partnered with a leading financial services company looking to expand and build out their AI functionality. There are currently numerous roles they look to fill.About the Role: As a Data Scientist you will develop and apply statistical models, machine learning algorithms, and data-driven strategies to optimise key business functions. You will work on predictive modelling for credit risk, fraud detection systems, investment analytics, and customer segmentation. Your work will directly influence business decisions and improve financial outcomes through data-driven insights.Key Responsibilities:Develop and implement machine learning models and statistical analyses for risk assessment, fraud detection, and customer behaviour analysis.Design and maintain scalable data pipelines to process and analyse large-scale financial datasets.Collaborate with cross-functional teams to translate complex data into actionable insights for strategic decision-making.Enhance predictive models for market trend analysis, investment optimization, and financial forecasting.Ensure models adhere to regulatory requirements and industry best practices.Research and apply advanced analytics techniques to drive innovation in financial services. About you:Proven experience as a Data Scientist in financial services or a related industry.Strong proficiency in Python, R, SQL, and data visualization tools.Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.Expertise in statistical modeling, time-series analysis, and predictive analytics.Familiarity with cloud platforms (AWS, GCP, or Azure) and big data technologies.

We are partnered with a leading financial services company looking to expand and enhance their AI functionality.About the Role: As an ML Engineer, you will be responsible for designing and implementing machine learning models that address key industry challenges. You will work on developing predictive models for credit risk assessment, fraud detection systems, and algorithmic trading strategies. Additionally, you will build scalable ML pipelines, enhance real-time decision-making models, and optimize data-driven processes to improve financial outcomes. Collaboration with data scientists, software engineers, and financial analysts will be key to deploying robust AI solutions.Key Responsibilities:Develop and deploy machine learning models for credit scoring, fraud detection, and algorithmic trading.Build and maintain scalable data pipelines to process financial datasets, ensuring real-time analytics and model retraining.Enhance existing predictive models for market risk assessment and customer segmentation.Implement automated monitoring and retraining frameworks to ensure model accuracy and compliance with financial regulations.Collaborate with engineering teams to integrate ML models into production systems with a focus on security and scalability.Research and apply state-of-the-art ML techniques to improve financial forecasting and decision-making. About you:Proven experience as a Machine Learning Engineer or similar role.Strong proficiency in Python, TensorFlow, PyTorch, or other ML frameworks.Experience with cloud platforms (AWS, GCP, or Azure) for ML deployment.Knowledge of financial modeling, risk assessment, or fraud detection is a plus.

Job title: IT Support Engineer Location: Knightsbridge 5 days a week Start date: ASAP Working hours: 8:00am to 5:00pm Salary: £35,000 - £38,000A client of ours are looking for an IT Support Engineer to support their offices with a mixture of BAU and project work. The successful IT Support Engineer will be joining an extremely supportive organisation who continuously progress their employees and fund for certifications.They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The IT Support Engineer will have the chance to support a variety of environments and users meaning they will work with various technologies.Essential skills - IT Support Engineer: Networking knowledge - Access Ports, VLANS, TCP/IP, Patch managementEntra ID - User administration and group policiesOffice 365 emails - Creating mailboxes, managing email flow, distribution lists and security groupsIntune - Managed laptops and iOS devicesAzure - AdministrationWindows Server 2016, 2019, 2022Desirable skills - IT Support Engineer: BarracudaMicrosoft certificationsNetworking experience If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

DevOps Engineer - Cheltenham - DV Cleared - ContractRate: £600 - £625 per dayDuration: 12 months (extendable)Location: CheltenhamIR35: InsideThe role:A Secure Government client is seeking a DevOps Engineer, to contribute to a transformative IT infrastructure program of national importance, to design and build enterprise-scale Cloud infrastructure solutions, for a high-profile government client.This is an initial 12-month contract opportunity, requiring active DV clearance.Skills & Experience Requirements:Proficiency in Java, Python, Bash, PowerShell, and Terraform.Experience with Ansible, Puppet, and Foreman.Familiarity with AWS or Azure Cloud environments.Expertise in Red Hat Linux and Windows Server.Knowledge of Docker and Kubernetes.Experience with VMware, OpenShift, and Hyper-V.Strong understanding of DNS, DHCP, TCP/IP, routing, switching, and HTTP protocols.Key Responsibilities:Integration & Delivery: Collaborate in effectively incorporating development outputs into release modules and oversee their progression into operational environments.Release Management: Lead the process of transitioning services from development to production, ensuring compliance with security standards and accreditation requirements.Technical Leadership: Offer expert guidance on system architecture, development tools, technologies, and industry best practices.Infrastructure Development: Design and implement practical solutions to address challenges in Cloud and IT infrastructure.Incident Management: Diagnose, troubleshoot, and resolve infrastructure issues to ensure continued operational performance.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Debt Recovery AgentSalary: up to £32,000 + BenefitsLocation: remote start but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Debt Recovery Agent is required by an energy supplier which has extensive growth plans. The Debt Recovery Agent will take ownership of key financial and debt recovery processes and also supporting financial administration.The role of Debt Recovery Agent requires a detail-oriented, proactive professional with a strong understanding of financial reconciliation, invoicing, and debt collection, as well as excellent communication and organisational skills.Debt Recovery Agent - Responsibilities:Bank Reconciliation: Reconcile bank accounts using Xero, ensuring accuracy and timely reporting.Invoice Management: Oversee the full invoice lifecycle, including issuing, monitoring, and resolving any discrepancies.Query Resolution: Handle finance-related queries from both internal teams and external stakeholders efficiently.Payment Scheduling: Ensure accurate and timely scheduling of payments within the banking systems.Debt Collection: Conduct customer outreach via phone to recover overdue payments and reduce outstanding balances.Direct Debit Management: Oversee Direct Debit review processes, ensuring accurate tracking and processing.Failed Payments & Cancellations: Monitor and manage cancelled Direct Debits and failed payments to minimise bad debt.Dunning Process Oversight: Implement and manage the dunning process, ensuring adherence to company policies while maintaining positive customer relationships.CCJ Administration: Administer and manage County Court Judgment (CCJ) cases, including initiation, follow-ups, and resolution.Debt Recovery Agent - Essential Requirements:Proven experience in finance and/or debt recoveryStrong proficiency in financial softwareExcellent communication skills (written and verbal) to effectively manage customer and stakeholder queries.Highly organised with the ability to handle multiple priorities while maintaining accuracy.Debt Recovery Agent - Desirable Skills:Energy or commodities sectorExperience with Xero is highly desirableKnowledge of CCJ processes and debt recovery regulationsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Debt Recovery Agent role, please apply in the initial instance. Debt Recovery Agent, Debt and Financial Controller, Collections Agent, Credit Controller, Financial Agent, Debt Agent, Debt Recovery Controller

Scaled Agile Project Manager - £650 per day - ContractDuration: 6 monthsRate: £650 per dayLocation: RemoteIR35: InsideA leading Government institution are seeking a Scaled Agile Project Manager, to undertake an initial 6-month contract role.Key Responsibilities and AccountabilitiesDrive adoption of industry best practice agile delivery, designing and implementing the programme agile delivery structure.Facilitate coordination across all programme Agile teams, ensuring dependencies are identified and managed.Take responsibility of the Programme Backlog, leading it through the Business Design Authority prioritisation.Act as a bridge between stakeholders, Programme Leadership, and Agile teams.Monitor programme progress, resolving challenges, and escalating risks as needed.Ensure milestones, timelines, and deliverables align with organisational priorities.Foster collaboration, accountability, and value-driven outcomesQualifications:Ideally SAFe / Agile PM certifiedExperience of The Government Functional Project Delivery Standard an advantageManagement and delivery of transformation and data integration If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Service Desk Analyst Location: Onsite - Norwich Contract Duration: until 31st May + Ext Day rate: up to £105/day inside IR35 Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.Essential skills - IT Service Desk Analyst:Past experience in ITMS OfficeStrong communication skillsAble to work in a pressurised environmentDesirable skills - IT Service Desk Analyst:ITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

Our client, an innovative government council, is seeking a UAE National for the role of Head of Infrastructure. This is a key leadership position responsible for driving the council's IT infrastructure strategy, ensuring scalability, security, and efficiency in supporting essential public services.The Role:Develop and implement a strategic IT infrastructure roadmap to support digital transformation initiatives.Oversee networks, cloud platforms, data centres, and security infrastructure to ensure operational excellence.Lead and mentor a high-performing infrastructure team, fostering innovation and best practices.Manage vendor relationships, ensuring quality service delivery and cost efficiency.Ensure compliance with government regulations and drive cybersecurity best practices. About You:UAE National (with family book) with a strong background in IT infrastructure management.10+ years of experience in designing, implementing, and optimizing enterprise IT environments.Expertise in cloud platforms (AWS, Azure, Google Cloud), network security, and data centre management.Proven leadership skills with experience in building and managing teams.Strong understanding of government IT regulations and compliance. This is an exciting opportunity to lead critical infrastructure initiatives within a forward-thinking government entity, driving innovation and digital transformation.

Our client is undergoing a major cloud transformation and is looking for an experienced SRE to drive the evolution of their infrastructure. This role will focus on managing both on-premises and cloud database environments, ensuring scalability, security, and automation across platforms.The Role:Engineer and integrate cloud database solutions and services.Design and execute proof-of-concepts (POCs) for new cloud database technologies.Collaborate with development teams to support cloud initiatives with expert guidance.Drive automation strategies to optimize infrastructure performance.Innovate and implement solutions that enhance scalability, security, and efficiency. About You:Proven experience in cloud database engineering and automation.Strong expertise with Azure SQL and cloud solutions in Azure/AWS.Hands-on experience with containerization technologies (Docker/Kubernetes).Familiarity with machine learning, AI, Power BI, or Azure Power Platform is a plus.