Business Analysis

AI Use Case / Business Analyst - G7 - £600-£650 per day | Inside IR35 | Remote | 6-month initial contract On behalf of a UK Government department, we are looking for an experienced AI Use Case / Business Analyst to join a growing multidisciplinary team focused on identifying and developing practical applications of AI across digital transformation. This is a hands-on role for someone who understands what AI can and cannot do, can translate that understanding into practical workflows and use cases, and is confident engaging stakeholders and running workshops. The role:Identify and analyse opportunities for the effective use of AI within business processesDesign and map workflows involving AI and assess their practical applicationLead workshops, engagement sessions and stakeholder discussionsCarry out business analysis and process mapping within digital transformation programmesWork closely with User Researchers, Business Analysts, Project Delivery Managers and senior stakeholdersUnderstand stakeholder priorities, reporting lines and appropriate internal governance channelsDevelop and confidently present proposals, including where those proposals are challengedWork independently while contributing effectively within a multidisciplinary teamApply change management principles to support the adoption of new digital and AI-enabled ways of workingWe're looking for:Strong understanding of AI capabilities, limitations and practical applicationsProven experience designing AI workflows, use cases or AI-enabled processesStrong business analysis and process mapping experienceExperience facilitating workshops and stakeholder engagement sessionsExcellent stakeholder management and communication skillsConfidence to challenge, defend and explain your recommendationsExperience working across multidisciplinary teamsStrong digital transformation experienceAn understanding of change management principlesPrevious Government / Civil Service / public sector experience would be highly desirableSomeone comfortable operating independently and taking ownership of their work

Business Analyst - £500 per day | Inside IR35 | Remote | 6 monthsI'm looking for an experienced Business Analyst with strong IAM / IGA experience to support a major Identity & Access Management programme within a complex public sector environment. You'll be responsible for analysing existing IAM processes and systems, defining future-state processes and translating business, security and technical needs into clear requirements for a new IAM solution. Key requirements:Strong Business Analysis experience across multiple IAM / IGA projectsExperience of large-scale Identity Governance & Administration implementationsStrong AS-IS / TO-BE process mapping and optimisation experienceRequirements elicitation, user stories and acceptance criteriaExperience working across multiple business areas, customers or user groupsGood understanding of identity lifecycle, access controls, RBAC and Zero TrustExperience with data, role and access modellingStrong stakeholder engagement and workshop facilitation skillsAble to bridge business requirements and technical IAM delivery£500pd | Inside IR35 | Remote | 6 monthsIf you're a Business Analyst with genuine IAM/IGA project experience, I'd be keen to hear from you.

Senior User Researcher - £650 per day - ContractRate: Up to £650 per dayIR35: InsideLocation: Hybrid: 1 to 2 days per week in the office required (Manchester, Bristol or London)The role:A leading Government institution are seeking a highly capable Senior User Researcher, to undertake an initial 6-month contract. This role is Inside IR35.As a Senior User Researcher, you will have the opportunity to work on a diverse of projects on improving GOV.UK products and services.Experience requirements:Experience of advocating for user research and engaging colleagues andstakeholdersBroad and specialist user research experience in a digital/IT environment andlarge complex organisationsAbility to understand the complex problems a team is trying to solve, andalign user research activities to inform decision making and action.Experience of introducing new research methods and helping teams to adopt.and choose the most effective/ appropriate user research methods, analysis.and synthesis techniques and approaches to presenting and sharing findings.Experience of helping teams to adopt user centred service design and delivery practices and embed them into their agile workflow.Familiarity with GOV.UK design patterns, style guidance, plain English standards and/or the GDS service manual.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Business Architect - £700 per day - 6 Month ContractRate: Up to £700 per dayIR35: InsideLocation: Hybrid - LondonClearance: SC ClearedThe Role:A leading Central Government organisation is seeking an experienced Business Architect to support business transformation, operating model design and strategic change initiatives.You will work across strategic and operational teams to shape future-state capabilities, identify organisational gaps and develop practical roadmaps that enable successful transformation.Experience & Requirements:Strong experience developing and supporting Target Operating Models (TOMs) and future-state operating models.Proven experience in business architecture, capability mapping, value streams and strategic roadmaps.Strong analytical skills, with experience identifying capability, process and organisational gaps.Ability to translate complex business information into clear, structured recommendations.Excellent stakeholder management skills, with confidence engaging senior stakeholders across strategic and operational levels.Experience supporting business transformation and digital change programmes.Strong understanding of business impacts, risks, dependencies and transition planning.Ability to develop and embed business architecture principles, standards and best practice.Central Government, Public Sector or regulated environment experience is desirable.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - SC Cleared - 6 Month ContractRate: Up to £530 per dayIR35: InsideLocation: Hybrid - Milton KeynesClearance: Active SC Clearance requiredThe Role:A leading Government organisation is seeking an experienced Senior Business Analyst to support the delivery of large-scale technology and operational change programmes.Working across the full software development lifecycle, you will collaborate with business, technology, infrastructure and operations teams to define requirements, support development and testing, and ensure solutions are secure, compliant and aligned to business needs. You will play a key role in impact assessments, requirements management and operational readiness across complex programmes.Experience & Requirements:Proven experience working across the full Software Development Lifecycle (SDLC), including requirements gathering, development support, testing, UAT and implementation.Strong understanding of technical delivery, with experience working closely alongside development and testing teams.Demonstrable experience delivering Business Analysis within large-scale technology or government programmes.Experience producing structured impact assessments, identifying risks, dependencies and downstream business impacts.Strong knowledge of testing methodologies, including System Integration Testing (SIT), UAT, regression testing and defect management.Ability to translate business requirements into clear, structured and testable technical specifications.Strong analytical skills with experience using data to validate requirements and support solution design.Excellent stakeholder management skills, with experience facilitating workshops and engaging with both internal and external stakeholders.Ability to work effectively in fast-paced, evolving environments while managing competing priorities.Government, public sector or other highly regulated environment experience is highly desirable. Essential Skills: Full SDLC experienceRequirements EngineeringImpact AssessmentsDevelopment & Testing SupportSIT & UATStakeholder ManagementBusiness Process AnalysisData Analysis If you are an SC Cleared Senior Business Analyst with strong technical delivery experience and a background supporting complex technology programmes, we'd love to hear from you.

Parliamentary & Complaints Caseworker - 6 Month ContractRate: Up to £350 per dayIR35: InsideLocation: Hybrid (Government office location)The Role:A leading Central Government organisation is seeking an experienced Parliamentary & Complaints Caseworker to join its Strategy, Policy & Engagement team on an initial 6-month contract.This role is responsible for managing complex casework and complaints, investigating operational issues, supporting service improvement, and providing high-quality responses to parliamentary and high-profile enquiries.You will work closely with operational teams and senior stakeholders to resolve complex issues, improve user outcomes and ensure compliance with governance and statutory requirements.Experience & RequirementsProven experience managing complex complaints, casework or high-profile operational issues.Experience investigating operational or digital service issues, gathering evidence and identifying root causes.Strong stakeholder management skills with the ability to influence and build trusted relationships across multiple teams.Experience using qualitative and quantitative data to identify trends and drive service improvements.Ability to manage complex cases through to resolution while balancing competing priorities.Excellent written communication skills with experience producing high-quality correspondence, briefings and responses for senior stakeholders.Strong understanding of governance, compliance and user-focused service delivery.Government or public sector experience is desirable.Key SkillsComplex Case ManagementComplaints HandlingParliamentary CorrespondenceInvestigationsStakeholder ManagementService ImprovementGovernanceWritten BriefingsIf you have experience managing complex casework within a regulated or public-facing environment and are looking for your next contract opportunity, please apply and we will be in touch to discuss the role further.

Research Operations Lead - SC Cleared - ContractRate: £675 per dayDuration: 6 monthsLocation: Hybrid (London, Bristol or Manchester)IR35: InsideThe role:A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.Key responsibilities:Lead strategic improvements to Research Operations capability across multiple teamsRemove operational blockers impacting research and content deliveryImprove research processes, governance, tooling, and ways of workingOptimise participant recruitment and access to diverse user groupsSupport research governance, GDPR compliance, and proportionate assurance processesEngage with suppliers, recruitment partners, and research platformsWork closely with senior stakeholders to deliver scalable, practical solutionsCapture and share best practice to improve research delivery across the organisationSkills & Experience:Proven experience leading Research Operations within large, complex organisationsStrong understanding of user research methodologies and agile delivery environmentsExperience improving participant recruitment, research tooling, and governance processesStrong stakeholder engagement and influencing skillsExperience balancing delivery pace with governance and compliance requirementsExperience working with suppliers, agencies, and external research partnersExcellent delivery, prioritisation, and organisational skillsSC Clearance required or eligibility to obtain SC ClearanceIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

Product Manager - £500pd Inside IR35 - 6 MonthsRate: £500 per dayIR35: InsideDuration: 6 MonthsLocation: Remote / 1 day a week (Bristol)The role:A large public sector organisation is seeking an experienced Product Manager to join a multidisciplinary digital delivery team supporting the development and enhancement of key digital services with significant UX focus.Experience requirements & Responsibilities:Manage and prioritise product backlogs, ensuring alignment to roadmap objectives and delivery priorities.Work across multidisciplinary teams to deliver high-quality digital products and services.Use user-centred design principles and insights to shape product direction and prioritisation.Identify delivery risks, dependencies and blockers, working with stakeholders to mitigate effectively.Support Agile delivery practices, adapting approaches where required to improve outcomes.Use data and user feedback to drive continuous improvement and measure product success.Build and maintain strong stakeholder relationships across business and technical teams.Contribute to business cases, value propositions and outcome-focused service improvements.Support and mentor colleagues on product management best practice.Essential:Experience in Product Management within digital or technology environments.Strong understanding of Agile delivery and user-centred design principles.Experience managing backlogs, priorities and delivery dependencies.Ability to work effectively across technical and non-technical stakeholder groups.Experience within government or large public sector organisations desirable.Relevant Agile, Product Management or digital delivery certifications beneficial.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - Contract - 12 MonthsRate: Up to £750 per dayIR35: InsideDuration: 12 MonthsLocation: Newcastle / Hybrid (c. 60% onsite)The role:A public sector organisation is seeking a Senior Business Analyst to support the delivery of a high-profile, user-focused service.This role sits within a multidisciplinary environment, working at pace to analyse, shape and deliver business and digital change. You will play a key role in ensuring services are designed around user needs, aligned to organisational goals, and deliver measurable outcomes. Experience requirements & Responsibilities:Lead business analysis activities across complex programmes and services.Elicit, define and translate business and user needs into clear requirements.Analyse current processes, identify improvement opportunities and define target operating models.Support the design, development and testing of new services and solutions.Assess impacts of change, including business, policy and operational constraints.Define success measures and ensure delivery aligns to expected outcomes and benefits.Collaborate within multidisciplinary Agile teams to support iterative delivery.Engage and influence stakeholders across business and technical teams. Essential:Proven experience operating as a Senior Business Analyst within digital environments.Strong stakeholder management and communication skills.Experience working within Agile or similar delivery frameworks.Ability to analyse complex problems and drive solutions through to delivery.Experience translating business goals into clear requirements and outcomes.Understanding of operating models, business change and service design principles. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

AI Use Case / Business Analyst - G7 - £600-£650 per day | Inside IR35 | Remote | 6-month initial contract On behalf of a UK Government department, we are looking for an experienced AI Use Case / Business Analyst to join a growing multidisciplinary team focused on identifying and developing practical applications of AI across digital transformation. This is a hands-on role for someone who understands what AI can and cannot do, can translate that understanding into practical workflows and use cases, and is confident engaging stakeholders and running workshops. The role:Identify and analyse opportunities for the effective use of AI within business processesDesign and map workflows involving AI and assess their practical applicationLead workshops, engagement sessions and stakeholder discussionsCarry out business analysis and process mapping within digital transformation programmesWork closely with User Researchers, Business Analysts, Project Delivery Managers and senior stakeholdersUnderstand stakeholder priorities, reporting lines and appropriate internal governance channelsDevelop and confidently present proposals, including where those proposals are challengedWork independently while contributing effectively within a multidisciplinary teamApply change management principles to support the adoption of new digital and AI-enabled ways of workingWe're looking for:Strong understanding of AI capabilities, limitations and practical applicationsProven experience designing AI workflows, use cases or AI-enabled processesStrong business analysis and process mapping experienceExperience facilitating workshops and stakeholder engagement sessionsExcellent stakeholder management and communication skillsConfidence to challenge, defend and explain your recommendationsExperience working across multidisciplinary teamsStrong digital transformation experienceAn understanding of change management principlesPrevious Government / Civil Service / public sector experience would be highly desirableSomeone comfortable operating independently and taking ownership of their work

Business Analyst - £500 per day | Inside IR35 | Remote | 6 monthsI'm looking for an experienced Business Analyst with strong IAM / IGA experience to support a major Identity & Access Management programme within a complex public sector environment. You'll be responsible for analysing existing IAM processes and systems, defining future-state processes and translating business, security and technical needs into clear requirements for a new IAM solution. Key requirements:Strong Business Analysis experience across multiple IAM / IGA projectsExperience of large-scale Identity Governance & Administration implementationsStrong AS-IS / TO-BE process mapping and optimisation experienceRequirements elicitation, user stories and acceptance criteriaExperience working across multiple business areas, customers or user groupsGood understanding of identity lifecycle, access controls, RBAC and Zero TrustExperience with data, role and access modellingStrong stakeholder engagement and workshop facilitation skillsAble to bridge business requirements and technical IAM delivery£500pd | Inside IR35 | Remote | 6 monthsIf you're a Business Analyst with genuine IAM/IGA project experience, I'd be keen to hear from you.

Senior User Researcher - £650 per day - ContractRate: Up to £650 per dayIR35: InsideLocation: Hybrid: 1 to 2 days per week in the office required (Manchester, Bristol or London)The role:A leading Government institution are seeking a highly capable Senior User Researcher, to undertake an initial 6-month contract. This role is Inside IR35.As a Senior User Researcher, you will have the opportunity to work on a diverse of projects on improving GOV.UK products and services.Experience requirements:Experience of advocating for user research and engaging colleagues andstakeholdersBroad and specialist user research experience in a digital/IT environment andlarge complex organisationsAbility to understand the complex problems a team is trying to solve, andalign user research activities to inform decision making and action.Experience of introducing new research methods and helping teams to adopt.and choose the most effective/ appropriate user research methods, analysis.and synthesis techniques and approaches to presenting and sharing findings.Experience of helping teams to adopt user centred service design and delivery practices and embed them into their agile workflow.Familiarity with GOV.UK design patterns, style guidance, plain English standards and/or the GDS service manual.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Business Architect - £700 per day - 6 Month ContractRate: Up to £700 per dayIR35: InsideLocation: Hybrid - LondonClearance: SC ClearedThe Role:A leading Central Government organisation is seeking an experienced Business Architect to support business transformation, operating model design and strategic change initiatives.You will work across strategic and operational teams to shape future-state capabilities, identify organisational gaps and develop practical roadmaps that enable successful transformation.Experience & Requirements:Strong experience developing and supporting Target Operating Models (TOMs) and future-state operating models.Proven experience in business architecture, capability mapping, value streams and strategic roadmaps.Strong analytical skills, with experience identifying capability, process and organisational gaps.Ability to translate complex business information into clear, structured recommendations.Excellent stakeholder management skills, with confidence engaging senior stakeholders across strategic and operational levels.Experience supporting business transformation and digital change programmes.Strong understanding of business impacts, risks, dependencies and transition planning.Ability to develop and embed business architecture principles, standards and best practice.Central Government, Public Sector or regulated environment experience is desirable.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - SC Cleared - 6 Month ContractRate: Up to £530 per dayIR35: InsideLocation: Hybrid - Milton KeynesClearance: Active SC Clearance requiredThe Role:A leading Government organisation is seeking an experienced Senior Business Analyst to support the delivery of large-scale technology and operational change programmes.Working across the full software development lifecycle, you will collaborate with business, technology, infrastructure and operations teams to define requirements, support development and testing, and ensure solutions are secure, compliant and aligned to business needs. You will play a key role in impact assessments, requirements management and operational readiness across complex programmes.Experience & Requirements:Proven experience working across the full Software Development Lifecycle (SDLC), including requirements gathering, development support, testing, UAT and implementation.Strong understanding of technical delivery, with experience working closely alongside development and testing teams.Demonstrable experience delivering Business Analysis within large-scale technology or government programmes.Experience producing structured impact assessments, identifying risks, dependencies and downstream business impacts.Strong knowledge of testing methodologies, including System Integration Testing (SIT), UAT, regression testing and defect management.Ability to translate business requirements into clear, structured and testable technical specifications.Strong analytical skills with experience using data to validate requirements and support solution design.Excellent stakeholder management skills, with experience facilitating workshops and engaging with both internal and external stakeholders.Ability to work effectively in fast-paced, evolving environments while managing competing priorities.Government, public sector or other highly regulated environment experience is highly desirable. Essential Skills: Full SDLC experienceRequirements EngineeringImpact AssessmentsDevelopment & Testing SupportSIT & UATStakeholder ManagementBusiness Process AnalysisData Analysis If you are an SC Cleared Senior Business Analyst with strong technical delivery experience and a background supporting complex technology programmes, we'd love to hear from you.

Parliamentary & Complaints Caseworker - 6 Month ContractRate: Up to £350 per dayIR35: InsideLocation: Hybrid (Government office location)The Role:A leading Central Government organisation is seeking an experienced Parliamentary & Complaints Caseworker to join its Strategy, Policy & Engagement team on an initial 6-month contract.This role is responsible for managing complex casework and complaints, investigating operational issues, supporting service improvement, and providing high-quality responses to parliamentary and high-profile enquiries.You will work closely with operational teams and senior stakeholders to resolve complex issues, improve user outcomes and ensure compliance with governance and statutory requirements.Experience & RequirementsProven experience managing complex complaints, casework or high-profile operational issues.Experience investigating operational or digital service issues, gathering evidence and identifying root causes.Strong stakeholder management skills with the ability to influence and build trusted relationships across multiple teams.Experience using qualitative and quantitative data to identify trends and drive service improvements.Ability to manage complex cases through to resolution while balancing competing priorities.Excellent written communication skills with experience producing high-quality correspondence, briefings and responses for senior stakeholders.Strong understanding of governance, compliance and user-focused service delivery.Government or public sector experience is desirable.Key SkillsComplex Case ManagementComplaints HandlingParliamentary CorrespondenceInvestigationsStakeholder ManagementService ImprovementGovernanceWritten BriefingsIf you have experience managing complex casework within a regulated or public-facing environment and are looking for your next contract opportunity, please apply and we will be in touch to discuss the role further.

Research Operations Lead - SC Cleared - ContractRate: £675 per dayDuration: 6 monthsLocation: Hybrid (London, Bristol or Manchester)IR35: InsideThe role:A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.Key responsibilities:Lead strategic improvements to Research Operations capability across multiple teamsRemove operational blockers impacting research and content deliveryImprove research processes, governance, tooling, and ways of workingOptimise participant recruitment and access to diverse user groupsSupport research governance, GDPR compliance, and proportionate assurance processesEngage with suppliers, recruitment partners, and research platformsWork closely with senior stakeholders to deliver scalable, practical solutionsCapture and share best practice to improve research delivery across the organisationSkills & Experience:Proven experience leading Research Operations within large, complex organisationsStrong understanding of user research methodologies and agile delivery environmentsExperience improving participant recruitment, research tooling, and governance processesStrong stakeholder engagement and influencing skillsExperience balancing delivery pace with governance and compliance requirementsExperience working with suppliers, agencies, and external research partnersExcellent delivery, prioritisation, and organisational skillsSC Clearance required or eligibility to obtain SC ClearanceIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

Product Manager - £500pd Inside IR35 - 6 MonthsRate: £500 per dayIR35: InsideDuration: 6 MonthsLocation: Remote / 1 day a week (Bristol)The role:A large public sector organisation is seeking an experienced Product Manager to join a multidisciplinary digital delivery team supporting the development and enhancement of key digital services with significant UX focus.Experience requirements & Responsibilities:Manage and prioritise product backlogs, ensuring alignment to roadmap objectives and delivery priorities.Work across multidisciplinary teams to deliver high-quality digital products and services.Use user-centred design principles and insights to shape product direction and prioritisation.Identify delivery risks, dependencies and blockers, working with stakeholders to mitigate effectively.Support Agile delivery practices, adapting approaches where required to improve outcomes.Use data and user feedback to drive continuous improvement and measure product success.Build and maintain strong stakeholder relationships across business and technical teams.Contribute to business cases, value propositions and outcome-focused service improvements.Support and mentor colleagues on product management best practice.Essential:Experience in Product Management within digital or technology environments.Strong understanding of Agile delivery and user-centred design principles.Experience managing backlogs, priorities and delivery dependencies.Ability to work effectively across technical and non-technical stakeholder groups.Experience within government or large public sector organisations desirable.Relevant Agile, Product Management or digital delivery certifications beneficial.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - Contract - 12 MonthsRate: Up to £750 per dayIR35: InsideDuration: 12 MonthsLocation: Newcastle / Hybrid (c. 60% onsite)The role:A public sector organisation is seeking a Senior Business Analyst to support the delivery of a high-profile, user-focused service.This role sits within a multidisciplinary environment, working at pace to analyse, shape and deliver business and digital change. You will play a key role in ensuring services are designed around user needs, aligned to organisational goals, and deliver measurable outcomes. Experience requirements & Responsibilities:Lead business analysis activities across complex programmes and services.Elicit, define and translate business and user needs into clear requirements.Analyse current processes, identify improvement opportunities and define target operating models.Support the design, development and testing of new services and solutions.Assess impacts of change, including business, policy and operational constraints.Define success measures and ensure delivery aligns to expected outcomes and benefits.Collaborate within multidisciplinary Agile teams to support iterative delivery.Engage and influence stakeholders across business and technical teams. Essential:Proven experience operating as a Senior Business Analyst within digital environments.Strong stakeholder management and communication skills.Experience working within Agile or similar delivery frameworks.Ability to analyse complex problems and drive solutions through to delivery.Experience translating business goals into clear requirements and outcomes.Understanding of operating models, business change and service design principles. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.