Business Analysis

Business Analyst - 6 Months - Outside IR35 - Up to £500 per dayRate: Up to £500 per dayLocation: London (3 days a week)Duration: 6 Months (Extendable)IR35: OutsideThe role:A leading organisation is seeking a Senior Business Analyst, with strong process mapping / process modelling experience, to contribute to a global networking/infrastructure project.6 months, Outside IR35, paying up to £500 per day.Experience requirements:Ability to capture and validate requirements, related to Networking/Server upgrades / implementation projects, collaborating with network engineers and solution architectsModelling complex processes/procedures using established techniquesEliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and formatExcellent Communicator - Ability to build relationships and trust with the end customer and internal teamsUnderstanding of Networking / Server environmentsIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - eDV Cleared - Outside IR35A leading Consultancy client of ours are seeking a Senior Technical Business Analyst, with active enhanced DV clearance, to undertake an initial 12-month contract engagement.In this role you will help shape and implement data standards and governance across the organisation, working with teams across architecture, product, and information management to align policy with data strategy.This role is outside IR35, with occasional London on-site working requirements.Experience requirements & Responsibilities:Develop and support data standards (labelling, lineage, discovery).Ensure policies are embedded across data architecture and platforms.Collaborate to drive interoperability and consistent governance.Experience with data standards, modelling, and interoperability.Ability to explain complex ideas to non-technical audiences.Strong stakeholder engagement and self-management skills.Familiarity with cloud platforms (AWS preferred) and public sector data practices.Experience with metadata tools, ontologies, data platforms (e.g. lakes, meshes).Use of tools like Visio, Sparx, or frameworks like TOGAF.Knowledge of technical specs, data catalogues, and standards assurance. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Customer Service Advisor Salary: up to £25,000 + Benefits Location: Worcester - onsite Contract: Permanent Working hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experiencePrior experience within the energy sectorGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it grows Customer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support

Data Quality Analyst - Contract - £450 per dayDuration: 6 monthsLocation: RemoteRate: Up to £450 per dayIR35: InsideThe role:A Leading Government Organisation is seeking a Data Quality Analyst, with accountability for examining and interpreting complex data sets to detect and resolve quality issues. This is an initial 6-month contract, Inside IR35.Experience & Responsibilities requirementsPractical experience in data analysis, including proficiency in SQL and visualisation tools like Tableau.Expertise in data profiling and process automation to support data governance and enhance data quality.Proven knowledge of data governance and management best practices, covering data quality management, lineage and cataloging, metadata management, and data lifecycle management.Strong interpersonal and communication skills to collaborate effectively with both technical and non-technical stakeholders.Confidence in applying statutory frameworks such as GDPR and other data privacy regulations to promote effective data management.Hands-on experience with data governance and management tools, with familiarity with the Talend Data Fabric toolset being advantageous.Understanding of statistical and analytical programming languages such as Python or RIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Business Analyst (Business Intelligence) - Contract - £550 per dayDuration: 6 monthsLocation: RemoteRate: Up to £550 per dayIR35: InsideThe role:A Leading Government Organisation is seeking a Business Intelligence Business Analyst, to document business requirements for reports, dashboards and analytical and predictive models, to allow users to interact with data.This is an initial 6-month contract, Inside IR35.Experience & Responsibilities requirements:Proven experience as a Technical Business Analyst, specifically within Business IntelligenceAbility to translate business requirements into technical specifications, ensuring alignment with the underlying data warehouse architecture and design principlesAnalyse and record business requirements, prioritising requests and translating them into requirement specifications for delivery teams. Collaborate with the data modeling and engineering teams to improve and expand the foundational dimensional data models for the enterprise data warehouse project, ensuring high performance, data accuracy, and scalability.Expertise in data analysis and business intelligence Provide best practice guidance on visualizing data and designing interactive dashboardsFamiliarity with and practical experience using business intelligence tools (e.g., Tableau, Power BI), with a preference for experience in data integration tools If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Communications Officer - £365 per day - Outside IR35Rate: £365 per dayIR35: OutsideDuration: 12 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:As a Senior Communications Officer, you will drive the implementation of the Communications Strategy, enhancing the quality and impact of the internal, external communications and marketing effort, through the use of digital technology, producing visual, engaging and easier to access collateral, essential to enhancing the organisation's standing as a technology and security leader.This is a 12-month engagement, Outside IR35 and will require SC Clearance.Experience & Responsibilities:Strong understanding of internal, external communications and/or marketing, appropriate channels, strategies and employee / stakeholder engagement best practicePrior Government experience in CommunicationsAble to influence senior leaders, stakeholders, build and maintain constructive alliancesInnovative / creative flair for creating digital content, an understanding of data evaluation and, where necessary, search optimisation (SEO) techniques.Experience of strategic planning, the use of horizon scanning tools to gather and analyse information to inform the plot for strategies, core narratives and activities.Strong decision-making, copywriting, proofing, editing, coaching, leadership skills, and a creative mind-setSupporting the Communications Managers in developing and delivering their communications strategies, using the OASIS method and other standard practices (such as GCS guidance 'Evaluating Government Communication Activity)Experience of video / graphics packages, e.g. Adobe Creative Suite, Final Cut ProIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Business Analyst - 6 Months - Outside IR35 - Up to £500 per dayRate: Up to £500 per dayLocation: London (3 days a week)Duration: 6 Months (Extendable)IR35: OutsideThe role:A leading organisation is seeking a Senior Business Analyst, with strong process mapping / process modelling experience, to contribute to a global networking/infrastructure project.6 months, Outside IR35, paying up to £500 per day.Experience requirements:Ability to capture and validate requirements, related to Networking/Server upgrades / implementation projects, collaborating with network engineers and solution architectsModelling complex processes/procedures using established techniquesEliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and formatExcellent Communicator - Ability to build relationships and trust with the end customer and internal teamsUnderstanding of Networking / Server environmentsIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Business Analyst - eDV Cleared - Outside IR35A leading Consultancy client of ours are seeking a Senior Technical Business Analyst, with active enhanced DV clearance, to undertake an initial 12-month contract engagement.In this role you will help shape and implement data standards and governance across the organisation, working with teams across architecture, product, and information management to align policy with data strategy.This role is outside IR35, with occasional London on-site working requirements.Experience requirements & Responsibilities:Develop and support data standards (labelling, lineage, discovery).Ensure policies are embedded across data architecture and platforms.Collaborate to drive interoperability and consistent governance.Experience with data standards, modelling, and interoperability.Ability to explain complex ideas to non-technical audiences.Strong stakeholder engagement and self-management skills.Familiarity with cloud platforms (AWS preferred) and public sector data practices.Experience with metadata tools, ontologies, data platforms (e.g. lakes, meshes).Use of tools like Visio, Sparx, or frameworks like TOGAF.Knowledge of technical specs, data catalogues, and standards assurance. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Title: Customer Service Advisor Salary: up to £25,000 + Benefits Location: Worcester - onsite Contract: Permanent Working hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experiencePrior experience within the energy sectorGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it grows Customer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support

Data Quality Analyst - Contract - £450 per dayDuration: 6 monthsLocation: RemoteRate: Up to £450 per dayIR35: InsideThe role:A Leading Government Organisation is seeking a Data Quality Analyst, with accountability for examining and interpreting complex data sets to detect and resolve quality issues. This is an initial 6-month contract, Inside IR35.Experience & Responsibilities requirementsPractical experience in data analysis, including proficiency in SQL and visualisation tools like Tableau.Expertise in data profiling and process automation to support data governance and enhance data quality.Proven knowledge of data governance and management best practices, covering data quality management, lineage and cataloging, metadata management, and data lifecycle management.Strong interpersonal and communication skills to collaborate effectively with both technical and non-technical stakeholders.Confidence in applying statutory frameworks such as GDPR and other data privacy regulations to promote effective data management.Hands-on experience with data governance and management tools, with familiarity with the Talend Data Fabric toolset being advantageous.Understanding of statistical and analytical programming languages such as Python or RIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Business Analyst (Business Intelligence) - Contract - £550 per dayDuration: 6 monthsLocation: RemoteRate: Up to £550 per dayIR35: InsideThe role:A Leading Government Organisation is seeking a Business Intelligence Business Analyst, to document business requirements for reports, dashboards and analytical and predictive models, to allow users to interact with data.This is an initial 6-month contract, Inside IR35.Experience & Responsibilities requirements:Proven experience as a Technical Business Analyst, specifically within Business IntelligenceAbility to translate business requirements into technical specifications, ensuring alignment with the underlying data warehouse architecture and design principlesAnalyse and record business requirements, prioritising requests and translating them into requirement specifications for delivery teams. Collaborate with the data modeling and engineering teams to improve and expand the foundational dimensional data models for the enterprise data warehouse project, ensuring high performance, data accuracy, and scalability.Expertise in data analysis and business intelligence Provide best practice guidance on visualizing data and designing interactive dashboardsFamiliarity with and practical experience using business intelligence tools (e.g., Tableau, Power BI), with a preference for experience in data integration tools If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior Communications Officer - £365 per day - Outside IR35Rate: £365 per dayIR35: OutsideDuration: 12 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:As a Senior Communications Officer, you will drive the implementation of the Communications Strategy, enhancing the quality and impact of the internal, external communications and marketing effort, through the use of digital technology, producing visual, engaging and easier to access collateral, essential to enhancing the organisation's standing as a technology and security leader.This is a 12-month engagement, Outside IR35 and will require SC Clearance.Experience & Responsibilities:Strong understanding of internal, external communications and/or marketing, appropriate channels, strategies and employee / stakeholder engagement best practicePrior Government experience in CommunicationsAble to influence senior leaders, stakeholders, build and maintain constructive alliancesInnovative / creative flair for creating digital content, an understanding of data evaluation and, where necessary, search optimisation (SEO) techniques.Experience of strategic planning, the use of horizon scanning tools to gather and analyse information to inform the plot for strategies, core narratives and activities.Strong decision-making, copywriting, proofing, editing, coaching, leadership skills, and a creative mind-setSupporting the Communications Managers in developing and delivering their communications strategies, using the OASIS method and other standard practices (such as GCS guidance 'Evaluating Government Communication Activity)Experience of video / graphics packages, e.g. Adobe Creative Suite, Final Cut ProIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.