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Network, Systems & Infrastructure

In today's fast-paced business environment, robust network, systems, and infrastructure technology form the backbone of operations. As companies increasingly rely on these critical components to support their daily functions, the role of professional support teams has become indispensable.

From multinational corporations with a global presence to small businesses serving a local clientele, the demand for network, systems, and infrastructure professionals continues to soar. At Involved, we are dedicated to helping businesses find the talented individuals they need to thrive in this ever-evolving landscape.

The evolving IT landscape presents new challenges and opportunities for businesses, particularly with the shift towards remote working and virtual desktops. Agility is key in addressing these challenges, necessitating the design and implementation of effective network technology and cloud platforms.

At Involved, we understand that any infrastructure setup is only as strong as the people who maintain it. Our infrastructure and networks transformation practice specialises in placing highly skilled individuals in a diverse range of network and infrastructure roles and contracts. From technical experts to service professionals, from architects to senior strategists and program directors, we cover the full spectrum of positions essential for infrastructure success.

Our roles span across various domains, including infrastructure strategy and senior leadership, infrastructure project/program management, infrastructure business analysis, modern workplace architecture, modern workplace engineering, service management, service architecture, network strategy/leadership, network architecture, and network engineering.

With a network that extends across the UK, we collaborate with organisations of all sizes and sectors, from VC-backed startups to FTSE 100 companies. Our clientele encompasses a wide range of industries.

Partner with Involved to access top-tier talent and ensure your network and infrastructure capabilities remain at the forefront of industry standards, empowering your organisation to thrive in the digital age.



Jobs in Network, Systems & Infrastructure

Workplace
2nd Line IT Engineer - £45,000 - £50,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £50000.00 per annum + Bonus + Benefits
Permanent

2nd Line IT EngineerSalary: £45,000 - £50,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsGroup policiesKnowledge of - Virtualisation, Networking & StorageStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd Line Support, 2nd Line Engineer, System Administrator

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Hybrid
IT Support Engineer - up to £32,000 - Hybrid - Central London
West End, London
+ Benefits
Permanent

Job title: IT Support Engineer X2Salary: up to £32,000 + BenefitsContract: Permanent & 6 Month FTC + ExtensionsLocation: Hybrid based in Central London Working Hours: 8:00am to 4:00pm, 9:00am to 5:00pm, 9:30am to 5:30pm, 10:00am to 6:00pmA prestigious international law firm are seeking two IT Support professionals to join its highly regarded technology function, one on a permanent basis and the other via an initial 6-month fixed-term contract. The IT Support Engineer's will be required to provide onsite and remote support to users across all levels within the business.The IT Support Engineer's will be joining an environment that actively supports career development, offering clear pathways to progress within a structured and highly professional IT team. The IT Support Engineer's will be responsible for diagnosing and resolving a variety of technical issues across laptops, desktop hardware, Office 365, Windows, iOS and a suite of legal-sector applications.Success in this role requires confident communication skills, a proactive approach to problem-solving and the ability to engage effectively with stakeholders. A courteous, calm and solutions-driven attitude will be essential in supporting a fast-paced, high-performance environment.Essential skills - IT Support Engineer:Experience working in professional services (Finance, Legal, Insurance)Windows troubleshooting experienceiOS troubleshooting experienceTroubleshooting document management systemsBackground in delivering IT supportStrong communication skillsDesirable skills - IT Support Engineer:Experience working with a Law firmIntuneNetworking experienceiManage, Practice Management Systems, BigHand and any other legal applicationsIf you are interested in joining a supportive and well established, secure organisation who will offer you the chance for progression then please apply for the IT Support Engineer role with a copy of your latest CV.

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Hybrid
Service Desk Analyst - £340/day Inside IR35 - Hybrid - Norwich
Norwich, Norfolk
£250.00 - £340.00 per day
Contract

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to FridayAn established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate.The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests.Responsibilities for the Service Desk Analyst:Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user baseProcess incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAsSupport users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace toolsRotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshootingBuild, deploy, manage and asset-track all hardware devices across the estateCreate, administer and maintain corporate accounts for joiners, movers and leaversCollaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processesEssential Skills for the Service Desk Analyst:Active SC clearanceExperience working within a Service Desk or IT support environmentStrong customer service orientation with the ability to communicate clearly and confidentlyAbility to take ownership of issues and drive them through to resolutionComfortable explaining technical concepts to both technical and non-technical audiencesStrong problem-solving and troubleshooting capabilityDesirable Skills for the Service Desk Analyst:ITIL qualification or experience in an ITIL-aligned environmentExperience or knowledge of Google WorkspaceExperience or knowledge of macOSIf you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst

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Workplace
2nd/3rd Line IT Engineer - £45,000 - £55,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £55000.00 per annum + Bonus + Benefits
Permanent

2nd/3rd Line IT EngineerSalary: up to £55,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd/3rd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd/3rd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd/3rd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd/3rd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd/3rd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsVirtualisationNetworkingStorageGroup policiesStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd/3rd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd/3rd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd/3rd Line Support, 2nd/3rd Line Engineer, System Administrator

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Hybrid
2nd Line Support Engineer - up to £300 a day - Central London
City of London, London
£225 - £300 per day
Contract

2nd Line Support Engineer - £225 - £300 per day Inside IR35 - LondonRate: Up to £300 per dayDuration: 6 months + ExtIR35: InsideLocation: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm Our client, located in central London, is looking for an experienced 2nd Line Support Engineer to join their growing IT team. In this role, the 2nd Line Support Engineer will act as a key escalation point for the 1st Line Support team, while also contributing to a variety of infrastructure and technical projects. They will become part of a collaborative, social and supportive environment that values initiative and accountability.The successful candidate will take ownership of technical challenges, ensuring swift and effective resolutions. The 2nd Line Support Engineer will also gain hands-on experience with a range of projects, including system migrations, deployments, rollouts and upgrades, offering great opportunities for professional development.Essential skills - 2nd Line Support EngineerAzure Active DirectoryOffice 365IntuneWindows ServerNetworkingVirtualisationGood communication and customer service skills Desirable skills - 2nd Line Support Engineer Ticketing systemMS CertificationsITIL This is a great opportunity for you to work on a variety of technologies and projects so please apply with your most up to date CV.Azure/ Active Directory/ AAD/ AD/ MS365 / MS 365/ O365/ Intune/ Window Server/ Networking/ Firewalls, Switch/ Switches/ Router/ Azure Virtual Desktop/ AVD/ Azure VD/ ITIL/ Prince2/ 2nd Line Support/

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Workplace
Senior IT Engineer - up to £70k - Slough
Slough, Berkshire
£60000 - £70000 per annum + + Benefits
Permanent

Job Title: Senior IT Engineer Salary: £60,000 - £70,000 + Benefits Contract: Permanent Working hours: 8am - 5pm (1 in every 7 weeks required to work on-call over the weekend) Location: SloughWe are working with a global leader in integrated technical solutions seeking a Senior IT Engineer to strengthen their client support function. The successful Senior IT Engineer will provide hands-on support across a diverse range of technologies and contribute to key projects, including system refreshes, upgrades, and replacements spanning servers, networks, and AV systems. This role also offers the opportunity to gain industry certifications and develop into a mentoring position, supporting a team of four.To qualify for the Senior IT Engineer position you need to be strong in 2 of the 3 areas below:Server, Storage, VMware, AD Forests, backupsNetworking, Wireless, Firewalls, Switches, Routers, LAN, WANAV, Crestron, audio assignments, NVX, home automationThe successful Senior IT Engineer will have the opportunity to develop expertise across all three of these areas through a blend of on-the-job training and industry-recognised certifications.If you are interested in joining an organisation who are going to give you the opportunity to work with a breadth of technologies and invest in your learning, please apply for the Senior IT Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
3rd Line Support Engineer (M365) Contract - DV Cleared
Milton Keynes, Buckinghamshire
£400 - £500 per day
Contract

3rd Line Support Engineer (M365) - Contract - DV ClearedLocation: Milton Keynes / HybridDuration: 6 monthsRate: £500 per dayIR35: InsideThe role:A leading Government Institution are seeking a 3rd Line Support Engineer (M365), to provide 3rd line support for Microsoft365 Services including:Exchange, Defender, SharePoint & EntraTeamsIntunePower Platform including Power Apps and Power BIPowerShell ScriptingPurview SecurityWe are seeking candidates who have ideally worked in secure Government environments.If available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Service Desk Analyst - Hybrid - up to £140 a day Inside IR35
London
£100 - £140 per day
Contract

Job Title: Service Desk Analyst Job type: Contract (12 months) Day Rate: Up to £130 a day inside IR35 Location: Central London - Hybrid 2 days a week onsite Working hours: 8:00am - 4:00pm Must be able to start work immediately. We are working with a globally renowned organisation who are looking for a Service Desk Analyst to provide support their user base. The Service Desk Analyst will be a team of 5 on the Service Desk and will be the first point of contact troubleshooting issues will also have the chance to work on projects such as Windows upgrades, laptop deployments and many more. Due to the growth the organisation have seen lately, you will have a high chance of securing an extension and potentially start working on other projects for them in the future. Essential Skills - Service Desk Analyst:Active Directory / Entra IDOffice 365WindowsExcellent communication skills Desirable Skills - Service Desk Analyst:IntuneProject experienceAny relevant qualificationsIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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2nd Line IT Support Engineer - Glasgow - Hybrid - up to £35k
Glasgow
£32000 - £35000 per annum + + Benefits
Permanent

Job title: 2nd Line IT Support Engineer Salary: £32,000 - £35,000 + Benefits Location: Glasgow Working Hours: Between 8:00am - 6:00pm (8 hour working days) Working style: Hybrid 4 days in the office a week Start date: ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.Essential skills - 2nd Line IT Support EngineerWindows desktop & ServerActive Directory / AzureNetworking fundamentals - DNS, DHCP, VPN, TCP/IPMicrosoft 365IntuneTelecoms support - VoIP, Gamma, Giacom, SIP Trunk Desirable - 2nd Line IT Support EngineerVirtualisationBackups & Disaster RecoveryVLANsFirewallsScripting & AutomationRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.

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Workplace
2nd Line IT Engineer - £45,000 - £50,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £50000.00 per annum + Bonus + Benefits
Permanent

2nd Line IT EngineerSalary: £45,000 - £50,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsGroup policiesKnowledge of - Virtualisation, Networking & StorageStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd Line Support, 2nd Line Engineer, System Administrator

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Hybrid
IT Support Engineer - up to £32,000 - Hybrid - Central London
West End, London
+ Benefits
Permanent

Job title: IT Support Engineer X2Salary: up to £32,000 + BenefitsContract: Permanent & 6 Month FTC + ExtensionsLocation: Hybrid based in Central London Working Hours: 8:00am to 4:00pm, 9:00am to 5:00pm, 9:30am to 5:30pm, 10:00am to 6:00pmA prestigious international law firm are seeking two IT Support professionals to join its highly regarded technology function, one on a permanent basis and the other via an initial 6-month fixed-term contract. The IT Support Engineer's will be required to provide onsite and remote support to users across all levels within the business.The IT Support Engineer's will be joining an environment that actively supports career development, offering clear pathways to progress within a structured and highly professional IT team. The IT Support Engineer's will be responsible for diagnosing and resolving a variety of technical issues across laptops, desktop hardware, Office 365, Windows, iOS and a suite of legal-sector applications.Success in this role requires confident communication skills, a proactive approach to problem-solving and the ability to engage effectively with stakeholders. A courteous, calm and solutions-driven attitude will be essential in supporting a fast-paced, high-performance environment.Essential skills - IT Support Engineer:Experience working in professional services (Finance, Legal, Insurance)Windows troubleshooting experienceiOS troubleshooting experienceTroubleshooting document management systemsBackground in delivering IT supportStrong communication skillsDesirable skills - IT Support Engineer:Experience working with a Law firmIntuneNetworking experienceiManage, Practice Management Systems, BigHand and any other legal applicationsIf you are interested in joining a supportive and well established, secure organisation who will offer you the chance for progression then please apply for the IT Support Engineer role with a copy of your latest CV.

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Hybrid
Service Desk Analyst - £340/day Inside IR35 - Hybrid - Norwich
Norwich, Norfolk
£250.00 - £340.00 per day
Contract

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to FridayAn established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate.The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests.Responsibilities for the Service Desk Analyst:Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user baseProcess incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAsSupport users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace toolsRotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshootingBuild, deploy, manage and asset-track all hardware devices across the estateCreate, administer and maintain corporate accounts for joiners, movers and leaversCollaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processesEssential Skills for the Service Desk Analyst:Active SC clearanceExperience working within a Service Desk or IT support environmentStrong customer service orientation with the ability to communicate clearly and confidentlyAbility to take ownership of issues and drive them through to resolutionComfortable explaining technical concepts to both technical and non-technical audiencesStrong problem-solving and troubleshooting capabilityDesirable Skills for the Service Desk Analyst:ITIL qualification or experience in an ITIL-aligned environmentExperience or knowledge of Google WorkspaceExperience or knowledge of macOSIf you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst

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Workplace
2nd/3rd Line IT Engineer - £45,000 - £55,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £55000.00 per annum + Bonus + Benefits
Permanent

2nd/3rd Line IT EngineerSalary: up to £55,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd/3rd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd/3rd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd/3rd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd/3rd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd/3rd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsVirtualisationNetworkingStorageGroup policiesStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd/3rd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd/3rd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd/3rd Line Support, 2nd/3rd Line Engineer, System Administrator

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Hybrid
2nd Line Support Engineer - up to £300 a day - Central London
City of London, London
£225 - £300 per day
Contract

2nd Line Support Engineer - £225 - £300 per day Inside IR35 - LondonRate: Up to £300 per dayDuration: 6 months + ExtIR35: InsideLocation: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm Our client, located in central London, is looking for an experienced 2nd Line Support Engineer to join their growing IT team. In this role, the 2nd Line Support Engineer will act as a key escalation point for the 1st Line Support team, while also contributing to a variety of infrastructure and technical projects. They will become part of a collaborative, social and supportive environment that values initiative and accountability.The successful candidate will take ownership of technical challenges, ensuring swift and effective resolutions. The 2nd Line Support Engineer will also gain hands-on experience with a range of projects, including system migrations, deployments, rollouts and upgrades, offering great opportunities for professional development.Essential skills - 2nd Line Support EngineerAzure Active DirectoryOffice 365IntuneWindows ServerNetworkingVirtualisationGood communication and customer service skills Desirable skills - 2nd Line Support Engineer Ticketing systemMS CertificationsITIL This is a great opportunity for you to work on a variety of technologies and projects so please apply with your most up to date CV.Azure/ Active Directory/ AAD/ AD/ MS365 / MS 365/ O365/ Intune/ Window Server/ Networking/ Firewalls, Switch/ Switches/ Router/ Azure Virtual Desktop/ AVD/ Azure VD/ ITIL/ Prince2/ 2nd Line Support/

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Workplace
Senior IT Engineer - up to £70k - Slough
Slough, Berkshire
£60000 - £70000 per annum + + Benefits
Permanent

Job Title: Senior IT Engineer Salary: £60,000 - £70,000 + Benefits Contract: Permanent Working hours: 8am - 5pm (1 in every 7 weeks required to work on-call over the weekend) Location: SloughWe are working with a global leader in integrated technical solutions seeking a Senior IT Engineer to strengthen their client support function. The successful Senior IT Engineer will provide hands-on support across a diverse range of technologies and contribute to key projects, including system refreshes, upgrades, and replacements spanning servers, networks, and AV systems. This role also offers the opportunity to gain industry certifications and develop into a mentoring position, supporting a team of four.To qualify for the Senior IT Engineer position you need to be strong in 2 of the 3 areas below:Server, Storage, VMware, AD Forests, backupsNetworking, Wireless, Firewalls, Switches, Routers, LAN, WANAV, Crestron, audio assignments, NVX, home automationThe successful Senior IT Engineer will have the opportunity to develop expertise across all three of these areas through a blend of on-the-job training and industry-recognised certifications.If you are interested in joining an organisation who are going to give you the opportunity to work with a breadth of technologies and invest in your learning, please apply for the Senior IT Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
3rd Line Support Engineer (M365) Contract - DV Cleared
Milton Keynes, Buckinghamshire
£400 - £500 per day
Contract

3rd Line Support Engineer (M365) - Contract - DV ClearedLocation: Milton Keynes / HybridDuration: 6 monthsRate: £500 per dayIR35: InsideThe role:A leading Government Institution are seeking a 3rd Line Support Engineer (M365), to provide 3rd line support for Microsoft365 Services including:Exchange, Defender, SharePoint & EntraTeamsIntunePower Platform including Power Apps and Power BIPowerShell ScriptingPurview SecurityWe are seeking candidates who have ideally worked in secure Government environments.If available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Read more
Hybrid
Service Desk Analyst - Hybrid - up to £140 a day Inside IR35
London
£100 - £140 per day
Contract

Job Title: Service Desk Analyst Job type: Contract (12 months) Day Rate: Up to £130 a day inside IR35 Location: Central London - Hybrid 2 days a week onsite Working hours: 8:00am - 4:00pm Must be able to start work immediately. We are working with a globally renowned organisation who are looking for a Service Desk Analyst to provide support their user base. The Service Desk Analyst will be a team of 5 on the Service Desk and will be the first point of contact troubleshooting issues will also have the chance to work on projects such as Windows upgrades, laptop deployments and many more. Due to the growth the organisation have seen lately, you will have a high chance of securing an extension and potentially start working on other projects for them in the future. Essential Skills - Service Desk Analyst:Active Directory / Entra IDOffice 365WindowsExcellent communication skills Desirable Skills - Service Desk Analyst:IntuneProject experienceAny relevant qualificationsIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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2nd Line IT Support Engineer - Glasgow - Hybrid - up to £35k
Glasgow
£32000 - £35000 per annum + + Benefits
Permanent

Job title: 2nd Line IT Support Engineer Salary: £32,000 - £35,000 + Benefits Location: Glasgow Working Hours: Between 8:00am - 6:00pm (8 hour working days) Working style: Hybrid 4 days in the office a week Start date: ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.Essential skills - 2nd Line IT Support EngineerWindows desktop & ServerActive Directory / AzureNetworking fundamentals - DNS, DHCP, VPN, TCP/IPMicrosoft 365IntuneTelecoms support - VoIP, Gamma, Giacom, SIP Trunk Desirable - 2nd Line IT Support EngineerVirtualisationBackups & Disaster RecoveryVLANsFirewallsScripting & AutomationRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.

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Workplace
2nd Line IT Engineer - £45,000 - £50,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £50000.00 per annum + Bonus + Benefits
Permanent

2nd Line IT EngineerSalary: £45,000 - £50,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsGroup policiesKnowledge of - Virtualisation, Networking & StorageStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd Line Support, 2nd Line Engineer, System Administrator

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Hybrid
IT Support Engineer - up to £32,000 - Hybrid - Central London
West End, London
+ Benefits
Permanent

Job title: IT Support Engineer X2Salary: up to £32,000 + BenefitsContract: Permanent & 6 Month FTC + ExtensionsLocation: Hybrid based in Central London Working Hours: 8:00am to 4:00pm, 9:00am to 5:00pm, 9:30am to 5:30pm, 10:00am to 6:00pmA prestigious international law firm are seeking two IT Support professionals to join its highly regarded technology function, one on a permanent basis and the other via an initial 6-month fixed-term contract. The IT Support Engineer's will be required to provide onsite and remote support to users across all levels within the business.The IT Support Engineer's will be joining an environment that actively supports career development, offering clear pathways to progress within a structured and highly professional IT team. The IT Support Engineer's will be responsible for diagnosing and resolving a variety of technical issues across laptops, desktop hardware, Office 365, Windows, iOS and a suite of legal-sector applications.Success in this role requires confident communication skills, a proactive approach to problem-solving and the ability to engage effectively with stakeholders. A courteous, calm and solutions-driven attitude will be essential in supporting a fast-paced, high-performance environment.Essential skills - IT Support Engineer:Experience working in professional services (Finance, Legal, Insurance)Windows troubleshooting experienceiOS troubleshooting experienceTroubleshooting document management systemsBackground in delivering IT supportStrong communication skillsDesirable skills - IT Support Engineer:Experience working with a Law firmIntuneNetworking experienceiManage, Practice Management Systems, BigHand and any other legal applicationsIf you are interested in joining a supportive and well established, secure organisation who will offer you the chance for progression then please apply for the IT Support Engineer role with a copy of your latest CV.

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Hybrid
Service Desk Analyst - £340/day Inside IR35 - Hybrid - Norwich
Norwich, Norfolk
£250.00 - £340.00 per day
Contract

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to FridayAn established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate.The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests.Responsibilities for the Service Desk Analyst:Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user baseProcess incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAsSupport users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace toolsRotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshootingBuild, deploy, manage and asset-track all hardware devices across the estateCreate, administer and maintain corporate accounts for joiners, movers and leaversCollaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processesEssential Skills for the Service Desk Analyst:Active SC clearanceExperience working within a Service Desk or IT support environmentStrong customer service orientation with the ability to communicate clearly and confidentlyAbility to take ownership of issues and drive them through to resolutionComfortable explaining technical concepts to both technical and non-technical audiencesStrong problem-solving and troubleshooting capabilityDesirable Skills for the Service Desk Analyst:ITIL qualification or experience in an ITIL-aligned environmentExperience or knowledge of Google WorkspaceExperience or knowledge of macOSIf you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst

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Workplace
2nd/3rd Line IT Engineer - £45,000 - £55,000 + Bonus
Milton Keynes, Buckinghamshire
£45000.00 - £55000.00 per annum + Bonus + Benefits
Permanent

2nd/3rd Line IT EngineerSalary: up to £55,000 + Bonus + BenefitsLocation: Onsite - Milton KeynesWorking hours: 8:30am - 5:30pm - Monday - FridayAn established global brand and technology-led organisation is seeking a 2nd/3rd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.The 2nd/3rd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd/3rd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.Responsibilities for the 2nd/3rd Line IT Engineer:Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolutionMaintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when requiredTake ownership of improving monitoring, reliability and visibility across key operational systemsSupport the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estateWork closely with teams across the business to understand requirements and translate them into practical technical actionsUphold best practices in system administration, security, documentation and change controlDrive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologiesEssential Skills for the 2nd/3rd Line IT Engineer:Strong 2nd line experience with eagerness to progressWindowsVirtualisationNetworkingStorageGroup policiesStrong willingness to learn, develop and take on new technical challengesPositive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skillsDesirable Skills for the 2nd/3rd Line IT Engineer:Deploy VMs from templatesOracle LinuxLinuxActive Directory domain controllersIf you are a motivated 2nd/3rd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance. IT Engineer, Infrastructure Engineer, 2nd/3rd Line Support, 2nd/3rd Line Engineer, System Administrator

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Hybrid
2nd Line Support Engineer - up to £300 a day - Central London
City of London, London
£225 - £300 per day
Contract

2nd Line Support Engineer - £225 - £300 per day Inside IR35 - LondonRate: Up to £300 per dayDuration: 6 months + ExtIR35: InsideLocation: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm Our client, located in central London, is looking for an experienced 2nd Line Support Engineer to join their growing IT team. In this role, the 2nd Line Support Engineer will act as a key escalation point for the 1st Line Support team, while also contributing to a variety of infrastructure and technical projects. They will become part of a collaborative, social and supportive environment that values initiative and accountability.The successful candidate will take ownership of technical challenges, ensuring swift and effective resolutions. The 2nd Line Support Engineer will also gain hands-on experience with a range of projects, including system migrations, deployments, rollouts and upgrades, offering great opportunities for professional development.Essential skills - 2nd Line Support EngineerAzure Active DirectoryOffice 365IntuneWindows ServerNetworkingVirtualisationGood communication and customer service skills Desirable skills - 2nd Line Support Engineer Ticketing systemMS CertificationsITIL This is a great opportunity for you to work on a variety of technologies and projects so please apply with your most up to date CV.Azure/ Active Directory/ AAD/ AD/ MS365 / MS 365/ O365/ Intune/ Window Server/ Networking/ Firewalls, Switch/ Switches/ Router/ Azure Virtual Desktop/ AVD/ Azure VD/ ITIL/ Prince2/ 2nd Line Support/

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Workplace
Senior IT Engineer - up to £70k - Slough
Slough, Berkshire
£60000 - £70000 per annum + + Benefits
Permanent

Job Title: Senior IT Engineer Salary: £60,000 - £70,000 + Benefits Contract: Permanent Working hours: 8am - 5pm (1 in every 7 weeks required to work on-call over the weekend) Location: SloughWe are working with a global leader in integrated technical solutions seeking a Senior IT Engineer to strengthen their client support function. The successful Senior IT Engineer will provide hands-on support across a diverse range of technologies and contribute to key projects, including system refreshes, upgrades, and replacements spanning servers, networks, and AV systems. This role also offers the opportunity to gain industry certifications and develop into a mentoring position, supporting a team of four.To qualify for the Senior IT Engineer position you need to be strong in 2 of the 3 areas below:Server, Storage, VMware, AD Forests, backupsNetworking, Wireless, Firewalls, Switches, Routers, LAN, WANAV, Crestron, audio assignments, NVX, home automationThe successful Senior IT Engineer will have the opportunity to develop expertise across all three of these areas through a blend of on-the-job training and industry-recognised certifications.If you are interested in joining an organisation who are going to give you the opportunity to work with a breadth of technologies and invest in your learning, please apply for the Senior IT Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
3rd Line Support Engineer (M365) Contract - DV Cleared
Milton Keynes, Buckinghamshire
£400 - £500 per day
Contract

3rd Line Support Engineer (M365) - Contract - DV ClearedLocation: Milton Keynes / HybridDuration: 6 monthsRate: £500 per dayIR35: InsideThe role:A leading Government Institution are seeking a 3rd Line Support Engineer (M365), to provide 3rd line support for Microsoft365 Services including:Exchange, Defender, SharePoint & EntraTeamsIntunePower Platform including Power Apps and Power BIPowerShell ScriptingPurview SecurityWe are seeking candidates who have ideally worked in secure Government environments.If available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Service Desk Analyst - Hybrid - up to £140 a day Inside IR35
London
£100 - £140 per day
Contract

Job Title: Service Desk Analyst Job type: Contract (12 months) Day Rate: Up to £130 a day inside IR35 Location: Central London - Hybrid 2 days a week onsite Working hours: 8:00am - 4:00pm Must be able to start work immediately. We are working with a globally renowned organisation who are looking for a Service Desk Analyst to provide support their user base. The Service Desk Analyst will be a team of 5 on the Service Desk and will be the first point of contact troubleshooting issues will also have the chance to work on projects such as Windows upgrades, laptop deployments and many more. Due to the growth the organisation have seen lately, you will have a high chance of securing an extension and potentially start working on other projects for them in the future. Essential Skills - Service Desk Analyst:Active Directory / Entra IDOffice 365WindowsExcellent communication skills Desirable Skills - Service Desk Analyst:IntuneProject experienceAny relevant qualificationsIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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2nd Line IT Support Engineer - Glasgow - Hybrid - up to £35k
Glasgow
£32000 - £35000 per annum + + Benefits
Permanent

Job title: 2nd Line IT Support Engineer Salary: £32,000 - £35,000 + Benefits Location: Glasgow Working Hours: Between 8:00am - 6:00pm (8 hour working days) Working style: Hybrid 4 days in the office a week Start date: ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.Essential skills - 2nd Line IT Support EngineerWindows desktop & ServerActive Directory / AzureNetworking fundamentals - DNS, DHCP, VPN, TCP/IPMicrosoft 365IntuneTelecoms support - VoIP, Gamma, Giacom, SIP Trunk Desirable - 2nd Line IT Support EngineerVirtualisationBackups & Disaster RecoveryVLANsFirewallsScripting & AutomationRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.

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