Network, Systems & Infrastructure

In today's fast-paced business environment, robust network, systems, and infrastructure technology form the backbone of operations. As companies increasingly rely on these critical components to support their daily functions, the role of professional support teams has become indispensable.

From multinational corporations with a global presence to small businesses serving a local clientele, the demand for network, systems, and infrastructure professionals continues to soar. At Involved, we are dedicated to helping businesses find the talented individuals they need to thrive in this ever-evolving landscape.

The evolving IT landscape presents new challenges and opportunities for businesses, particularly with the shift towards remote working and virtual desktops. Agility is key in addressing these challenges, necessitating the design and implementation of effective network technology and cloud platforms.

At Involved, we understand that any infrastructure setup is only as strong as the people who maintain it. Our infrastructure and networks transformation practice specialises in placing highly skilled individuals in a diverse range of network and infrastructure roles and contracts. From technical experts to service professionals, from architects to senior strategists and program directors, we cover the full spectrum of positions essential for infrastructure success.

Our roles span across various domains, including infrastructure strategy and senior leadership, infrastructure project/program management, infrastructure business analysis, modern workplace architecture, modern workplace engineering, service management, service architecture, network strategy/leadership, network architecture, and network engineering.

With a network that extends across the UK, we collaborate with organisations of all sizes and sectors, from VC-backed startups to FTSE 100 companies. Our clientele encompasses a wide range of industries.

Partner with Involved to access top-tier talent and ensure your network and infrastructure capabilities remain at the forefront of industry standards, empowering your organisation to thrive in the digital age.



Jobs in Network, Systems & Infrastructure

Hybrid
JDA WFM Support Lead - Reading (Hybrid) - up to £90k
Reading, Berkshire
£80000 - £90000 per annum + + Benefits
Permanent

Job title: JDA WFM Support Lead Location: Reading (3 days onsite) Salary: £80,000 to £90,000 + Benefits Working hours: 40 hours per weekThis is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems. Key responsibilities:Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoringPerform inbound, outbound and warehouse setup within the WFM platformSupport integration with Time & Attendance systemsDrive WFM architecture and key data points for inbound and outbound integrationWork within defined support processes and SLAs, resolving issues within tight timeframesEssential skills:JDA / Blue Yonder Workforce Management experienceExperience supporting and enhancing WFM systemsStrong understanding of workforce management within logistics / 3PL environmentsExperience with integrations (JDA Integrator / Connect, T&A systems)Ability to troubleshoot and resolve issues within tight SLAsDesirable skills:Exposure to TMS or wider logistics systemsExperience in customer-facing or support-led environmentsStrong stakeholder communication skillsIf you are interested in this opportunity, please apply with your most up to date CV.

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Hybrid
Senior IT Service Manager - 12 Months - SC Cleared - £700 pd
Exeter, Devon
£650 - £700 per day
Contract

Senior IT Service Manager - 12 Months - SC Cleared - £700 pdRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Hybrid - 1 day a week in ExeterThe role:A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.Responsibilities:Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing:Lead a team, ensuring adequate resources and capacityRepresent the IT service management function at a senior levelAct as an escalation point for business stakeholdersExperience Requirements: ITIL qualifiedContract management experienceExperience of managing budgetsIf available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Infrastructure Engineer - Basingstoke - up to £60,000
Basingstoke, Hampshire
£50000 - £60000 per annum + + Benefits
Permanent

Job title: Infrastructure EngineerSalary: £50,000 - £60,000 + Benefits + Yearly Salary ReviewsLocation: Basingstoke - contractually 4 days onsite, but most people in IT do 1-2 days onsite per week. AD hoc travel to Ireland (1 or 2 visits per year)Start date: ASAPWorking hours: 8:00am-4:30pm We are partnering with a well-established multinational organisation to recruit an Infrastructure Engineer, who will also act as the Deputy Infrastructure Lead (25% of the role will be leadership). In this role, the Infrastructure Engineer will contribute to a variety of projects, including enhancing the Ireland estate, supporting global integrations, delivering network upgrades, managing cloud migrations and other strategic initiatives. The Infrastructure Engineer will be proactive, take ownership of tasks and demonstrate a can-do attitude along with strong communication skills. A genuine passion for IT and the ability to work independently, while collaborating effectively with the wider team, are key to success in this role. The Infrastructure Engineer will be based in Basingstoke, with occasional travel to Ireland (approximately once or twice a year). Essential skills - Infrastructure Engineer: VirtualisationServer upgradesActive DirectoryCoaching/mentoring experienceContinuous improvement mindsetKnowledge of networking fundamentalsAble to take initiative and confidently contribute to meetings. Desirable skills - Infrastructure Engineer: SwitchesDNS, DHCPSDWANPowerShell, BackupsSQL If you are a proactive Infrastructure Engineer looking to develop your technical and leadership skills while contributing to a supportive and innovative IT environment, please apply today with your latest CV. Infra / Hyper-V / HyperV / VMware / VM ware / AD / DC / Domain Controller / Back Up / Lead / Led / Infrastructure Lead Engineer / Infrastructure Lead / Lead Infrastructure Engineer

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Hybrid
Senior IAM Engineer - up to £90,000 - Hybrid/Leamington Spa
Leamington Spa, Warwickshire
£70000.00 - £90000.00 per annum + Bonus + Benefits
Permanent

Senior IAM Engineer (ForgeRock / Ping Identity) Salary: Up to £90,000 + Bonus + Benefits Location: Leamington Spa - 3 days per week onsite Working Hours: Full time - PermanentA globally established organisation is seeking a Senior IAM Engineer to join its Identity and Access Management function, delivering secure, scalable and resilient identity solutions across enterprise environments.This is a hands-on engineering role focused on designing, implementing and maintaining identity platforms using ForgeRock and Ping Identity's Advanced Identity Cloud. The role is suited to an experienced IAM specialist who enjoys working across complex integrations, strengthening enterprise security posture and driving identity best practice.Responsibilities for the Senior IAM Engineer:Install, configure and deploy ForgeRock and PingOne AIC across on-premise, cloud and hybrid environmentsDesign and implement authentication and authorisation workflows including SSO, MFA and federationDevelop custom integrations and policies using Java, JavaScript or GroovyConfigure and manage directory services including LDAP and Active DirectoryAutomate IAM deployments using Infrastructure as Code toolingEnsure identity solutions are scalable, highly available and aligned with security and compliance requirementsMonitor, optimise and maintain IAM platform performancePerform upgrades, patching and migrations of IAM componentsIntegrate identity services with web applications, APIs, SaaS platforms and mobile applicationsDevelop and consume RESTful APIs for identity functionalityTroubleshoot complex integration issues and collaborate with application and infrastructure teamsEssential Skills for the Senior IAM Engineer:Strong hands-on experience with ForgeRock and PingOne Advanced Identity CloudExperience implementing SSO, MFA and federation using SAML, OAuth 2.0 and OpenID ConnectStrong understanding of IAM architecture and identity lifecycle managementExperience managing LDAP and Active Directory integrationsExperience automating deployments using tools such as Ansible or TerraformStrong troubleshooting capability across enterprise IAM environmentsAbility to deliver secure, compliant and high-availability identity solutionsDesirable Skills for the Senior IAM Engineer:Experience working within Agile delivery environmentsStrong stakeholder engagement and collaboration skillsIf you are an experienced Senior IAM Engineer with strong ForgeRock and Ping Identity expertise, looking to deliver enterprise-grade identity solutions within a high-impact environment, please apply in the immediate instance. IAM Engineer, IAM Specialist

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Workplace
1st / 2nd Line Support Engineer - £30k to £40k - Chessington
Chessington, London
£30000 - £40000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support EngineerLocation: Chessington - Fully OnsiteSalary: £30,000 to £40,000 + BenefitsStart date: ASAPWorking hours: 9:00am to 5:30pm and 8:30am to 5:00pmWe are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: Active Directory & Entra IDOffice 365 - MS Teams, SharePoint, ExchangeHardware Support - Break fix and printer set upsKnowledge of networking principles - DNS, DHCP, VPNKnowledge on FirewallKnowledge on backupsDrivers licenseWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: Group PoliciesConfigured Firewalls and switchesIntuneCertificationsMSP Experience If you're an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered. IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Hybrid
Service Architect - 12 months - SC Cleared - London
London
£600 - £700 per day
Contract

Service Architect - 12 months - SC Cleared - LondonRate: £700 per dayIR35: InsideLocation: London / HybridThe role:A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement.Producing detailed service designs, you will lead on projects of work, acting as an SME and ensuring the design meets user and wider programme needs.Experience requirements:Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving.Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well as internal and cross-government stakeholders.Track record of leading the delivery of complex service solutions within agreed timelines, budgets, and quality standards, ensuring outcomes are stable, resilient, fully tested, and well documented.Experience identifying emerging technology trends and advising on how future developments may benefit products or services.Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders.ITIL certified.Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean).If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Workplace
Senior IT Support Engineer - up to £45,000 - Onsite
Milton Keynes, Buckinghamshire
£37500.00 - £45000.00 per annum + Bonus + Benefits
Permanent

Senior IT Support EngineerSalary: up to £45,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them.In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, application and operating system patching, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premM365 - creating policies, conditional accessIntune - policy managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender) or PowerShellAny relevant qualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. Senior IT Engineer, Senior IT Support Engineer, 2nd/3rd Line Engineer

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1st / 2nd Line Support Engineer - up to £35,000 - Insurance
London
£30000 - £35000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support Engineer Location: Aldgate Salary: £30,000 to £35,000 + Bonus + Benefits Start date: ASAP Working hours: 8:00am to 4:00pm A globally renowned Insurance firm are looking for an 1st / 2nd Line Support Engineer to provide white glove support their growing user base. The 1st / 2nd Line Support Engineer will have the chance to progress their career and work their way up the ladder within the organisation due to their progression opportunities. They are seeking someone who has a can-do attitude, excellent communication skills and is passionate about IT. The 1st / 2nd Line Support Engineer will receive training and annual performance reviews. Essential skills - 1st / 2nd Line Support Engineer: Active DirectoryMS TeamsMobile Device supportImaging laptopsHardware SupportTicketing system experienceWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: AzureIntuneServiceNowCertificationsProfessional services experience If you are keen to progress and work your way up the ladder within an organisation then please apply with a copy of your most up to date CV.IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Workplace
2nd Line Support Engineer - up to £42,000 - MSP
London
£37000 - £42000 per annum + Benefits
Permanent

Job title: 2nd Line Support Engineer Salary: £37,000 - £42,000 + Benefits Location: City of London Working Hours: 9:00am - 5:30pm Working style: Fully Onsite Start date: ASAPWe are currently partnering with a rapidly growing Managed Service Provider at an exciting stage of their journey. Due to continued growth, they are looking to bring on an experienced 2nd Line Support Engineer to play a key role in delivering exceptional IT support to a diverse client base.As a 2nd Line Support Engineer, you will act as a key point of contact for clients, providing high-quality technical support and guidance across the service desk while also serving as the technical escalation point for 1st Line Engineers. The 2nd Line Support Engineer will be joining a close-knit, supportive team within an MSP that invests in its people. Internal progression is actively encouraged, with structured training, exposure to modern technologies and clear pathways into senior engineering roles.Essential skills - 2nd Line Support EngineerEntra ID & Active DirectoryGPO's & Conditional access policiesOffice 365ExchangeIntuneKnowledge of backups, cyber security, firewallsMSP experienceStrong written and verbal communication skillsDesirable Skills - 2nd Line Support EngineerNetworking - DNS, DHCP, VPN, VLANRelevant certificationsProject Experience This is an excellent opportunity to develop your career within a rapidly growing organisation. If this sounds like the right next step for you, please apply with your most up to date CV. IT Support Engineer, 2nd Line Engineer, Service Desk Engineer, Service Desk Analyst, Helpdesk Engineer, Service Desk, 2nd Line Support Engineer

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Hybrid
JDA WFM Support Lead - Reading (Hybrid) - up to £90k
Reading, Berkshire
£80000 - £90000 per annum + + Benefits
Permanent

Job title: JDA WFM Support Lead Location: Reading (3 days onsite) Salary: £80,000 to £90,000 + Benefits Working hours: 40 hours per weekThis is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems. Key responsibilities:Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoringPerform inbound, outbound and warehouse setup within the WFM platformSupport integration with Time & Attendance systemsDrive WFM architecture and key data points for inbound and outbound integrationWork within defined support processes and SLAs, resolving issues within tight timeframesEssential skills:JDA / Blue Yonder Workforce Management experienceExperience supporting and enhancing WFM systemsStrong understanding of workforce management within logistics / 3PL environmentsExperience with integrations (JDA Integrator / Connect, T&A systems)Ability to troubleshoot and resolve issues within tight SLAsDesirable skills:Exposure to TMS or wider logistics systemsExperience in customer-facing or support-led environmentsStrong stakeholder communication skillsIf you are interested in this opportunity, please apply with your most up to date CV.

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Hybrid
Senior IT Service Manager - 12 Months - SC Cleared - £700 pd
Exeter, Devon
£650 - £700 per day
Contract

Senior IT Service Manager - 12 Months - SC Cleared - £700 pdRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Hybrid - 1 day a week in ExeterThe role:A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.Responsibilities:Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing:Lead a team, ensuring adequate resources and capacityRepresent the IT service management function at a senior levelAct as an escalation point for business stakeholdersExperience Requirements: ITIL qualifiedContract management experienceExperience of managing budgetsIf available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Infrastructure Engineer - Basingstoke - up to £60,000
Basingstoke, Hampshire
£50000 - £60000 per annum + + Benefits
Permanent

Job title: Infrastructure EngineerSalary: £50,000 - £60,000 + Benefits + Yearly Salary ReviewsLocation: Basingstoke - contractually 4 days onsite, but most people in IT do 1-2 days onsite per week. AD hoc travel to Ireland (1 or 2 visits per year)Start date: ASAPWorking hours: 8:00am-4:30pm We are partnering with a well-established multinational organisation to recruit an Infrastructure Engineer, who will also act as the Deputy Infrastructure Lead (25% of the role will be leadership). In this role, the Infrastructure Engineer will contribute to a variety of projects, including enhancing the Ireland estate, supporting global integrations, delivering network upgrades, managing cloud migrations and other strategic initiatives. The Infrastructure Engineer will be proactive, take ownership of tasks and demonstrate a can-do attitude along with strong communication skills. A genuine passion for IT and the ability to work independently, while collaborating effectively with the wider team, are key to success in this role. The Infrastructure Engineer will be based in Basingstoke, with occasional travel to Ireland (approximately once or twice a year). Essential skills - Infrastructure Engineer: VirtualisationServer upgradesActive DirectoryCoaching/mentoring experienceContinuous improvement mindsetKnowledge of networking fundamentalsAble to take initiative and confidently contribute to meetings. Desirable skills - Infrastructure Engineer: SwitchesDNS, DHCPSDWANPowerShell, BackupsSQL If you are a proactive Infrastructure Engineer looking to develop your technical and leadership skills while contributing to a supportive and innovative IT environment, please apply today with your latest CV. Infra / Hyper-V / HyperV / VMware / VM ware / AD / DC / Domain Controller / Back Up / Lead / Led / Infrastructure Lead Engineer / Infrastructure Lead / Lead Infrastructure Engineer

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Hybrid
Senior IAM Engineer - up to £90,000 - Hybrid/Leamington Spa
Leamington Spa, Warwickshire
£70000.00 - £90000.00 per annum + Bonus + Benefits
Permanent

Senior IAM Engineer (ForgeRock / Ping Identity) Salary: Up to £90,000 + Bonus + Benefits Location: Leamington Spa - 3 days per week onsite Working Hours: Full time - PermanentA globally established organisation is seeking a Senior IAM Engineer to join its Identity and Access Management function, delivering secure, scalable and resilient identity solutions across enterprise environments.This is a hands-on engineering role focused on designing, implementing and maintaining identity platforms using ForgeRock and Ping Identity's Advanced Identity Cloud. The role is suited to an experienced IAM specialist who enjoys working across complex integrations, strengthening enterprise security posture and driving identity best practice.Responsibilities for the Senior IAM Engineer:Install, configure and deploy ForgeRock and PingOne AIC across on-premise, cloud and hybrid environmentsDesign and implement authentication and authorisation workflows including SSO, MFA and federationDevelop custom integrations and policies using Java, JavaScript or GroovyConfigure and manage directory services including LDAP and Active DirectoryAutomate IAM deployments using Infrastructure as Code toolingEnsure identity solutions are scalable, highly available and aligned with security and compliance requirementsMonitor, optimise and maintain IAM platform performancePerform upgrades, patching and migrations of IAM componentsIntegrate identity services with web applications, APIs, SaaS platforms and mobile applicationsDevelop and consume RESTful APIs for identity functionalityTroubleshoot complex integration issues and collaborate with application and infrastructure teamsEssential Skills for the Senior IAM Engineer:Strong hands-on experience with ForgeRock and PingOne Advanced Identity CloudExperience implementing SSO, MFA and federation using SAML, OAuth 2.0 and OpenID ConnectStrong understanding of IAM architecture and identity lifecycle managementExperience managing LDAP and Active Directory integrationsExperience automating deployments using tools such as Ansible or TerraformStrong troubleshooting capability across enterprise IAM environmentsAbility to deliver secure, compliant and high-availability identity solutionsDesirable Skills for the Senior IAM Engineer:Experience working within Agile delivery environmentsStrong stakeholder engagement and collaboration skillsIf you are an experienced Senior IAM Engineer with strong ForgeRock and Ping Identity expertise, looking to deliver enterprise-grade identity solutions within a high-impact environment, please apply in the immediate instance. IAM Engineer, IAM Specialist

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Workplace
1st / 2nd Line Support Engineer - £30k to £40k - Chessington
Chessington, London
£30000 - £40000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support EngineerLocation: Chessington - Fully OnsiteSalary: £30,000 to £40,000 + BenefitsStart date: ASAPWorking hours: 9:00am to 5:30pm and 8:30am to 5:00pmWe are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: Active Directory & Entra IDOffice 365 - MS Teams, SharePoint, ExchangeHardware Support - Break fix and printer set upsKnowledge of networking principles - DNS, DHCP, VPNKnowledge on FirewallKnowledge on backupsDrivers licenseWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: Group PoliciesConfigured Firewalls and switchesIntuneCertificationsMSP Experience If you're an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered. IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Hybrid
Service Architect - 12 months - SC Cleared - London
London
£600 - £700 per day
Contract

Service Architect - 12 months - SC Cleared - LondonRate: £700 per dayIR35: InsideLocation: London / HybridThe role:A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement.Producing detailed service designs, you will lead on projects of work, acting as an SME and ensuring the design meets user and wider programme needs.Experience requirements:Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving.Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well as internal and cross-government stakeholders.Track record of leading the delivery of complex service solutions within agreed timelines, budgets, and quality standards, ensuring outcomes are stable, resilient, fully tested, and well documented.Experience identifying emerging technology trends and advising on how future developments may benefit products or services.Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders.ITIL certified.Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean).If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Workplace
Senior IT Support Engineer - up to £45,000 - Onsite
Milton Keynes, Buckinghamshire
£37500.00 - £45000.00 per annum + Bonus + Benefits
Permanent

Senior IT Support EngineerSalary: up to £45,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them.In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, application and operating system patching, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premM365 - creating policies, conditional accessIntune - policy managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender) or PowerShellAny relevant qualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. Senior IT Engineer, Senior IT Support Engineer, 2nd/3rd Line Engineer

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1st / 2nd Line Support Engineer - up to £35,000 - Insurance
London
£30000 - £35000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support Engineer Location: Aldgate Salary: £30,000 to £35,000 + Bonus + Benefits Start date: ASAP Working hours: 8:00am to 4:00pm A globally renowned Insurance firm are looking for an 1st / 2nd Line Support Engineer to provide white glove support their growing user base. The 1st / 2nd Line Support Engineer will have the chance to progress their career and work their way up the ladder within the organisation due to their progression opportunities. They are seeking someone who has a can-do attitude, excellent communication skills and is passionate about IT. The 1st / 2nd Line Support Engineer will receive training and annual performance reviews. Essential skills - 1st / 2nd Line Support Engineer: Active DirectoryMS TeamsMobile Device supportImaging laptopsHardware SupportTicketing system experienceWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: AzureIntuneServiceNowCertificationsProfessional services experience If you are keen to progress and work your way up the ladder within an organisation then please apply with a copy of your most up to date CV.IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Workplace
2nd Line Support Engineer - up to £42,000 - MSP
London
£37000 - £42000 per annum + Benefits
Permanent

Job title: 2nd Line Support Engineer Salary: £37,000 - £42,000 + Benefits Location: City of London Working Hours: 9:00am - 5:30pm Working style: Fully Onsite Start date: ASAPWe are currently partnering with a rapidly growing Managed Service Provider at an exciting stage of their journey. Due to continued growth, they are looking to bring on an experienced 2nd Line Support Engineer to play a key role in delivering exceptional IT support to a diverse client base.As a 2nd Line Support Engineer, you will act as a key point of contact for clients, providing high-quality technical support and guidance across the service desk while also serving as the technical escalation point for 1st Line Engineers. The 2nd Line Support Engineer will be joining a close-knit, supportive team within an MSP that invests in its people. Internal progression is actively encouraged, with structured training, exposure to modern technologies and clear pathways into senior engineering roles.Essential skills - 2nd Line Support EngineerEntra ID & Active DirectoryGPO's & Conditional access policiesOffice 365ExchangeIntuneKnowledge of backups, cyber security, firewallsMSP experienceStrong written and verbal communication skillsDesirable Skills - 2nd Line Support EngineerNetworking - DNS, DHCP, VPN, VLANRelevant certificationsProject Experience This is an excellent opportunity to develop your career within a rapidly growing organisation. If this sounds like the right next step for you, please apply with your most up to date CV. IT Support Engineer, 2nd Line Engineer, Service Desk Engineer, Service Desk Analyst, Helpdesk Engineer, Service Desk, 2nd Line Support Engineer

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Hybrid
JDA WFM Support Lead - Reading (Hybrid) - up to £90k
Reading, Berkshire
£80000 - £90000 per annum + + Benefits
Permanent

Job title: JDA WFM Support Lead Location: Reading (3 days onsite) Salary: £80,000 to £90,000 + Benefits Working hours: 40 hours per weekThis is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems. Key responsibilities:Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoringPerform inbound, outbound and warehouse setup within the WFM platformSupport integration with Time & Attendance systemsDrive WFM architecture and key data points for inbound and outbound integrationWork within defined support processes and SLAs, resolving issues within tight timeframesEssential skills:JDA / Blue Yonder Workforce Management experienceExperience supporting and enhancing WFM systemsStrong understanding of workforce management within logistics / 3PL environmentsExperience with integrations (JDA Integrator / Connect, T&A systems)Ability to troubleshoot and resolve issues within tight SLAsDesirable skills:Exposure to TMS or wider logistics systemsExperience in customer-facing or support-led environmentsStrong stakeholder communication skillsIf you are interested in this opportunity, please apply with your most up to date CV.

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Hybrid
Senior IT Service Manager - 12 Months - SC Cleared - £700 pd
Exeter, Devon
£650 - £700 per day
Contract

Senior IT Service Manager - 12 Months - SC Cleared - £700 pdRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Hybrid - 1 day a week in ExeterThe role:A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.Responsibilities:Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing:Lead a team, ensuring adequate resources and capacityRepresent the IT service management function at a senior levelAct as an escalation point for business stakeholdersExperience Requirements: ITIL qualifiedContract management experienceExperience of managing budgetsIf available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Infrastructure Engineer - Basingstoke - up to £60,000
Basingstoke, Hampshire
£50000 - £60000 per annum + + Benefits
Permanent

Job title: Infrastructure EngineerSalary: £50,000 - £60,000 + Benefits + Yearly Salary ReviewsLocation: Basingstoke - contractually 4 days onsite, but most people in IT do 1-2 days onsite per week. AD hoc travel to Ireland (1 or 2 visits per year)Start date: ASAPWorking hours: 8:00am-4:30pm We are partnering with a well-established multinational organisation to recruit an Infrastructure Engineer, who will also act as the Deputy Infrastructure Lead (25% of the role will be leadership). In this role, the Infrastructure Engineer will contribute to a variety of projects, including enhancing the Ireland estate, supporting global integrations, delivering network upgrades, managing cloud migrations and other strategic initiatives. The Infrastructure Engineer will be proactive, take ownership of tasks and demonstrate a can-do attitude along with strong communication skills. A genuine passion for IT and the ability to work independently, while collaborating effectively with the wider team, are key to success in this role. The Infrastructure Engineer will be based in Basingstoke, with occasional travel to Ireland (approximately once or twice a year). Essential skills - Infrastructure Engineer: VirtualisationServer upgradesActive DirectoryCoaching/mentoring experienceContinuous improvement mindsetKnowledge of networking fundamentalsAble to take initiative and confidently contribute to meetings. Desirable skills - Infrastructure Engineer: SwitchesDNS, DHCPSDWANPowerShell, BackupsSQL If you are a proactive Infrastructure Engineer looking to develop your technical and leadership skills while contributing to a supportive and innovative IT environment, please apply today with your latest CV. Infra / Hyper-V / HyperV / VMware / VM ware / AD / DC / Domain Controller / Back Up / Lead / Led / Infrastructure Lead Engineer / Infrastructure Lead / Lead Infrastructure Engineer

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Hybrid
Senior IAM Engineer - up to £90,000 - Hybrid/Leamington Spa
Leamington Spa, Warwickshire
£70000.00 - £90000.00 per annum + Bonus + Benefits
Permanent

Senior IAM Engineer (ForgeRock / Ping Identity) Salary: Up to £90,000 + Bonus + Benefits Location: Leamington Spa - 3 days per week onsite Working Hours: Full time - PermanentA globally established organisation is seeking a Senior IAM Engineer to join its Identity and Access Management function, delivering secure, scalable and resilient identity solutions across enterprise environments.This is a hands-on engineering role focused on designing, implementing and maintaining identity platforms using ForgeRock and Ping Identity's Advanced Identity Cloud. The role is suited to an experienced IAM specialist who enjoys working across complex integrations, strengthening enterprise security posture and driving identity best practice.Responsibilities for the Senior IAM Engineer:Install, configure and deploy ForgeRock and PingOne AIC across on-premise, cloud and hybrid environmentsDesign and implement authentication and authorisation workflows including SSO, MFA and federationDevelop custom integrations and policies using Java, JavaScript or GroovyConfigure and manage directory services including LDAP and Active DirectoryAutomate IAM deployments using Infrastructure as Code toolingEnsure identity solutions are scalable, highly available and aligned with security and compliance requirementsMonitor, optimise and maintain IAM platform performancePerform upgrades, patching and migrations of IAM componentsIntegrate identity services with web applications, APIs, SaaS platforms and mobile applicationsDevelop and consume RESTful APIs for identity functionalityTroubleshoot complex integration issues and collaborate with application and infrastructure teamsEssential Skills for the Senior IAM Engineer:Strong hands-on experience with ForgeRock and PingOne Advanced Identity CloudExperience implementing SSO, MFA and federation using SAML, OAuth 2.0 and OpenID ConnectStrong understanding of IAM architecture and identity lifecycle managementExperience managing LDAP and Active Directory integrationsExperience automating deployments using tools such as Ansible or TerraformStrong troubleshooting capability across enterprise IAM environmentsAbility to deliver secure, compliant and high-availability identity solutionsDesirable Skills for the Senior IAM Engineer:Experience working within Agile delivery environmentsStrong stakeholder engagement and collaboration skillsIf you are an experienced Senior IAM Engineer with strong ForgeRock and Ping Identity expertise, looking to deliver enterprise-grade identity solutions within a high-impact environment, please apply in the immediate instance. IAM Engineer, IAM Specialist

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Workplace
1st / 2nd Line Support Engineer - £30k to £40k - Chessington
Chessington, London
£30000 - £40000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support EngineerLocation: Chessington - Fully OnsiteSalary: £30,000 to £40,000 + BenefitsStart date: ASAPWorking hours: 9:00am to 5:30pm and 8:30am to 5:00pmWe are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: Active Directory & Entra IDOffice 365 - MS Teams, SharePoint, ExchangeHardware Support - Break fix and printer set upsKnowledge of networking principles - DNS, DHCP, VPNKnowledge on FirewallKnowledge on backupsDrivers licenseWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: Group PoliciesConfigured Firewalls and switchesIntuneCertificationsMSP Experience If you're an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered. IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Hybrid
Service Architect - 12 months - SC Cleared - London
London
£600 - £700 per day
Contract

Service Architect - 12 months - SC Cleared - LondonRate: £700 per dayIR35: InsideLocation: London / HybridThe role:A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement.Producing detailed service designs, you will lead on projects of work, acting as an SME and ensuring the design meets user and wider programme needs.Experience requirements:Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving.Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well as internal and cross-government stakeholders.Track record of leading the delivery of complex service solutions within agreed timelines, budgets, and quality standards, ensuring outcomes are stable, resilient, fully tested, and well documented.Experience identifying emerging technology trends and advising on how future developments may benefit products or services.Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders.ITIL certified.Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean).If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Workplace
Senior IT Support Engineer - up to £45,000 - Onsite
Milton Keynes, Buckinghamshire
£37500.00 - £45000.00 per annum + Bonus + Benefits
Permanent

Senior IT Support EngineerSalary: up to £45,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them.In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, application and operating system patching, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premM365 - creating policies, conditional accessIntune - policy managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender) or PowerShellAny relevant qualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. Senior IT Engineer, Senior IT Support Engineer, 2nd/3rd Line Engineer

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1st / 2nd Line Support Engineer - up to £35,000 - Insurance
London
£30000 - £35000 per annum + + Benefits
Permanent

Job title: 1st / 2nd Line Support Engineer Location: Aldgate Salary: £30,000 to £35,000 + Bonus + Benefits Start date: ASAP Working hours: 8:00am to 4:00pm A globally renowned Insurance firm are looking for an 1st / 2nd Line Support Engineer to provide white glove support their growing user base. The 1st / 2nd Line Support Engineer will have the chance to progress their career and work their way up the ladder within the organisation due to their progression opportunities. They are seeking someone who has a can-do attitude, excellent communication skills and is passionate about IT. The 1st / 2nd Line Support Engineer will receive training and annual performance reviews. Essential skills - 1st / 2nd Line Support Engineer: Active DirectoryMS TeamsMobile Device supportImaging laptopsHardware SupportTicketing system experienceWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: AzureIntuneServiceNowCertificationsProfessional services experience If you are keen to progress and work your way up the ladder within an organisation then please apply with a copy of your most up to date CV.IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

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Workplace
2nd Line Support Engineer - up to £42,000 - MSP
London
£37000 - £42000 per annum + Benefits
Permanent

Job title: 2nd Line Support Engineer Salary: £37,000 - £42,000 + Benefits Location: City of London Working Hours: 9:00am - 5:30pm Working style: Fully Onsite Start date: ASAPWe are currently partnering with a rapidly growing Managed Service Provider at an exciting stage of their journey. Due to continued growth, they are looking to bring on an experienced 2nd Line Support Engineer to play a key role in delivering exceptional IT support to a diverse client base.As a 2nd Line Support Engineer, you will act as a key point of contact for clients, providing high-quality technical support and guidance across the service desk while also serving as the technical escalation point for 1st Line Engineers. The 2nd Line Support Engineer will be joining a close-knit, supportive team within an MSP that invests in its people. Internal progression is actively encouraged, with structured training, exposure to modern technologies and clear pathways into senior engineering roles.Essential skills - 2nd Line Support EngineerEntra ID & Active DirectoryGPO's & Conditional access policiesOffice 365ExchangeIntuneKnowledge of backups, cyber security, firewallsMSP experienceStrong written and verbal communication skillsDesirable Skills - 2nd Line Support EngineerNetworking - DNS, DHCP, VPN, VLANRelevant certificationsProject Experience This is an excellent opportunity to develop your career within a rapidly growing organisation. If this sounds like the right next step for you, please apply with your most up to date CV. IT Support Engineer, 2nd Line Engineer, Service Desk Engineer, Service Desk Analyst, Helpdesk Engineer, Service Desk, 2nd Line Support Engineer

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